Cousins, John A.

Food and beverage management / John Cousins, David Foskett and Cailein Gillespie - 2nd ed. - Harlow, England : Financial Times / Prentice Hall, 2002. - xii, 329 p. : ill. ; 25 cm.

Includes index.

1. Food and beverage operations and management -- 2. Developing the consumer - product relationship -- 3. Food production -- 4. Beverage provision -- 5. Operational areas, equipment and staffing -- 6. Food and beverage service -- 7. Appraising performance and making strategic decisions -- Appendix A: Learning about food and beverage management -- Appendix B: Operational calculations -- Appendix C: Product appraisal - audit factor listings -- Appendix D: Operational and financial ratios -- Appendix E: Budget and trading results comparison and evalution.

0582452716 (pbk.) 9780582452718


Food service management--Great Britain.
Hospitality industry--Management--Great Britain.
Restaurant management--Great Britain.

647.95068 / COU