Regester, Michael.
Risk issues and crisis management : a casebook of best practice / Michael Regester & Judy Larkin. - 3rd ed. - London : Kogan Page, 2005. - xvii, 236 p. : ill. ; 24 cm. - PR in practice series .
"CIPR, Chartered Institute of Public Relations."
Includes bibliographical references (p. 223-225) and index.
Part 1 Risk issues management: 1. Outside-in thinking - 2. Issues management defined - 3. Planning an issues management programme - an issues management model - 4. CSR: the new moral code for doing business - 5. An issue ingnored is a crisis ensured - 6. Implementing an issues management programme -- Part 2. Crisis management : 7. So it hits the fan - now what? - 8. Perception is the reality - 9. The media in crisis situations - 10. The legal perspective - 11. Planning for the unexpected - 12. Crisis communications management.
0749443820 (pbk.)
Issues management.
Social responsibility of business.
Crisis management.
658.4056 / REG
Risk issues and crisis management : a casebook of best practice / Michael Regester & Judy Larkin. - 3rd ed. - London : Kogan Page, 2005. - xvii, 236 p. : ill. ; 24 cm. - PR in practice series .
"CIPR, Chartered Institute of Public Relations."
Includes bibliographical references (p. 223-225) and index.
Part 1 Risk issues management: 1. Outside-in thinking - 2. Issues management defined - 3. Planning an issues management programme - an issues management model - 4. CSR: the new moral code for doing business - 5. An issue ingnored is a crisis ensured - 6. Implementing an issues management programme -- Part 2. Crisis management : 7. So it hits the fan - now what? - 8. Perception is the reality - 9. The media in crisis situations - 10. The legal perspective - 11. Planning for the unexpected - 12. Crisis communications management.
0749443820 (pbk.)
Issues management.
Social responsibility of business.
Crisis management.
658.4056 / REG