000 -LEADER |
fixed length control field |
00929nam a2200265 a 4500 |
001 - CONTROL NUMBER |
control field |
vtls003251208 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
MY-SjTCS |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20200226115736.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
130329s2014 nyua b 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780077841201 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0077841204 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780078024078 (hbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0078024072 (hbk.) |
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
Level of rules in bibliographic description |
201304241509 |
Level of effort used to assign nonsubject heading access points |
wilmina |
-- |
201303291602 |
-- |
malathy |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658 |
Item number |
FIT 2014 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Fitzsimmons, James A. |
9 (RLIN) |
11120 |
245 10 - TITLE STATEMENT |
Title |
Service management : |
Remainder of title |
operations, strategy, information technology / |
Statement of responsibility, etc. |
James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. |
250 ## - EDITION STATEMENT |
Edition statement |
8th ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
New York : |
Name of publisher, distributor, etc. |
McGraw-Hill, |
Date of publication, distribution, etc. |
c2014. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xviii, 524 p. : |
Other physical details |
ill. (some col.) ; |
Dimensions |
28 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Service industries |
General subdivision |
Management. |
9 (RLIN) |
11121 |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Fitzsimmons, Mona J. |
9 (RLIN) |
11122 |
920 ## - Programme |
Programme |
SHT : 196984, 196983 |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
Koha biblionumber |
153056 |
Koha biblioitemnumber |
153056 |