Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.
By: Fitzsimmons, James A
.
Contributor(s): Fitzsimmons, Mona J.
Publisher: New York : McGraw-Hill, c2014Edition: 8th ed.Description: xviii, 524 p. : ill. (some col.) ; 28 cm.ISBN: 9780077841201; 0077841204; 9780078024078 (hbk.); 0078024072 (hbk.).Subject(s): Service industries -- ManagementDDC classification: 658
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 23 , Side 1, TierNo 5, BayNo 3 |
658 FIT 2014 (Browse shelf) | 1 | Available | SHTEx,70005,03,RM | 5000145217 | |
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 23 , Side 1, TierNo 5, BayNo 3 |
658 FIT 2014 (Browse shelf) | 1 | Available | SHTEx,70005,03,RM | 5000145219 |
Includes bibliographical references and index.