000 -LEADER |
fixed length control field |
01351cam a2200373 i 4500 |
001 - CONTROL NUMBER |
control field |
vtls003251580 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
MY-SjTCS |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20200226115851.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
130426s2011 enka b 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780273756064 (paperback) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0273756060 (paperback) |
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
Level of rules in bibliographic description |
201809071411 |
Level of effort used to assign nonsubject heading access points |
VLOAD |
Level of effort used to assign subject headings |
201603281100 |
Level of effort used to assign classification |
shuhada |
Level of effort used to assign subject headings |
201603281044 |
Level of effort used to assign classification |
shuhada |
Level of effort used to assign subject headings |
201603281032 |
Level of effort used to assign classification |
shuhada |
-- |
201304261155 |
-- |
malathy |
040 ## - CATALOGING SOURCE |
Description conventions |
rda |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.8 |
Item number |
LOV 2011 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Lovelock, Christopher H. |
9 (RLIN) |
1825 |
245 10 - TITLE STATEMENT |
Title |
Services marketing : |
Remainder of title |
people, technology, strategy / |
Statement of responsibility, etc. |
Christopher Lovelock, Jochen Wirtz. |
250 ## - EDITION STATEMENT |
Edition statement |
Seventh edition. |
250 ## - EDITION STATEMENT |
Edition statement |
Global edition. |
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
Place of production, publication, distribution, manufacture |
Harlow, Essex : |
Name of producer, publisher, distributor, manufacturer |
Pearson Education, |
Date of production, publication, distribution, manufacture, or copyright notice |
2011. |
264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
Date of production, publication, distribution, manufacture, or copyright notice |
©2011 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
648 pages : |
Other physical details |
illustrations ; |
Dimensions |
28 cm |
336 ## - CONTENT TYPE |
Content type term |
text |
Source |
rdacontent |
337 ## - MEDIA TYPE |
Media type term |
unmediated |
Source |
rdamedia |
338 ## - CARRIER TYPE |
Carrier type term |
volume |
Source |
rdacarrier |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references and indexes. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Marketing |
General subdivision |
Management. |
9 (RLIN) |
8897 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Professions |
General subdivision |
Marketing. |
9 (RLIN) |
24525 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Service industries |
General subdivision |
Marketing. |
9 (RLIN) |
9157 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Customer services |
General subdivision |
Marketing. |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Wirtz, Jochen. |
9 (RLIN) |
19452 |
920 ## - Programme |
Programme |
SHT : 197957, 197968, 221756 |
921 ## - Programme |
Programme |
UWE : 211369, 215439 |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
Koha biblionumber |
155194 |
Koha biblioitemnumber |
155194 |