10 steps to successful customer service / Maxine Kamin.
By: Kamin, Maxine
.
Series: 10 steps: Publisher: Alexandria, VA : ASTD Press, c2010Description: xviii, 170 p. : ill. ; 23 cm.ISBN: 9781562865900 (pbk.); 1562865900 (pbk.).Other title: Ten steps to successful customer service.Subject(s): Customer servicesDDC classification: 658.812
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU | 658.812 KAM 2010 (Browse shelf) | 1 | Available | SHTEx,70000,02,GR | 5000117749 | |
| Main Collection | Taylor's Library-TU | 658.812 KAM 2010 (Browse shelf) | 1 | Available | SLASx,05000,03,GR | 5000112369 |
Includes bibliographical references (p. 161-162) and index.