Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath.
By: Cassell, Kay Ann
.
Contributor(s): Hiremath, Uma.
Publisher: London : Facet Publishing, c2011Edition: 2nd ed. Rev.Description: xvii, 461 p. ; 23 cm.ISBN: 9781856047784 (pbk.); 1856047784 (pbk.).Subject(s): Reference services (Libraries) | Electronic reference services (Libraries) | Reference books -- Bibliography | Electronic reference sources -- DirectoriesDDC classification: 025.52
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 3, Shelf 2 , Side 1, TierNo 2, BayNo 5 |
025.52 CAS 2011 (Browse shelf) | 1 | Available | GENLS,GENLS,03,GR | 5000122130 |
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| 025.50941 MAR 2013 Evaluating the impact of your library / | 025.52 BIE 2012 IM and SMS reference services for libraries / | 025.52 BUC 2012 Successful enquiry answering every time / | 025.52 CAS 2011 Reference and information services in the 21st century : | 025.52 CAS 2013 Reference and information services : | 025.52 CHO 2011 Information users and usability in the digital age / | 025.52 DES 2012 Information 2.0 : |
Includes bibliographical references and index.