Customer relationship management [electronic resource] : concepts and technologies / Francis Buttle.
By: Buttle, Francis
.
Publisher: Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2009Edition: 2nd ed.Description: 1 online resource (xix, 500 p.) : ill.ISBN: 9780080949611 (ebk.); 0080949614 (ebk.).Subject(s): Customer relations -- ManagementGenre/Form: Electronic books.Additional physical formats: Print version:: Customer relationship management.DDC classification: 658.8/12 Online resources: An electronic book accessible through the World Wide Web; click to view
| Item type | Current location | Call number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library - Perpetual(TU) | 658.8/12 (Browse shelf) | e-book | SOMAC,37003,03,RM,PPT | SOMAC,37003,03,AD,PPT | SOMAC,91605,03,AD,PPT |
Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
Includes bibliographical references and index.
Description based on print version record.