The World of customer service / Pattie Odgers
By: Odgers, Pattie
.
Publisher: Australia : Thomson South-Western, c2004Description: x, 208 p.; 28 cm + 1 electronic optical disc (CD-ROM) (4 3/4 in.).ISBN: 0538726687 (pbk.).Subject(s): Customer servicesDDC classification: 658.812
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode | Remark |
|---|---|---|---|---|---|---|---|---|
| Accompanying Material (Media Resource) | Taylor's Library-TU | 658.812 ODG (Browse shelf) | 1 | Available | SCAFS,70003,03,GR | 1000802303 | ||
| Accompanying Material (Media Resource) | Taylor's Library-TU | 658.812 ODG (Browse shelf) | 1 | Available | SCAFS,70003,03,GR | 1000802249 | ||
| Main Collection | TC External Storage | 658.812 ODG (Browse shelf) | 1 | Available | GENxx,GENxx,02,GR | 5000070223 | Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1 |
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| 658.812 MOR 2009 Calming upset customers : | 658.812 ODG The World of customer service / | 658.812 ODG The World of customer service / | 658.812 ODG The World of customer service / | 658.812 ODG The World of customer service / | 658.812 OSE Customer share marketing : | 658.812 OWT 2011 Delighting your customers-- on a shoestring : |
1 electronic optical disc (CD-ROM): Student data CD : The world of customer service [by] Pattie Odgers.