Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / Jeff Gee, Val Gee.
By: Gee, Jeff
.
Contributor(s): Gee, Val.
Publisher: N.Y. : McGraw-Hill, c1999Description: xi, 147 p. ; 24 cm.ISBN: 0070248176.Subject(s): Customer relations | Customer servicesDDC classification: 658.812
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode | Remark |
|---|---|---|---|---|---|---|---|---|
| Main Collection | TC External Storage | 658.812 GEE (Browse shelf) | 1 | Available | GENxx,GENxx,02,GR | 5000068264 | Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1 |
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| 658.812 BRU Putting customers first / | 658.812 DON 25 management lessons from the customer's side of the counter / | 658.812 FOS 101 ways to boost customer satisfaction / | 658.812 GEE Super service : | 658.812 HAY Measuring customer satisfaction and loyalty : | 658.812 LUC 2009 Customer service : | 658.812 MAR Managing quality customer service / |