Taking charge and letting go : a breakthrough strategy for creating and managing the horizontal company / Bert A. Spector.
By: Spector, Bert
.
Publisher: New York : Free Press, c1995Description: xiii, 242 p. ; 25 cm.ISBN: 0029303850.Subject(s): Consumer satisfaction | Customer services | Industrial management | Strategic planningDDC classification: 658.4012
Contents:
List of exhibits. - Preface. - Acknowledgements. - 1. Following the journey. - 2. realigning the organization: the imperatives of horizontalism. - 3. Getting started. - 4. Taking charge in year 1. - 5. letting go in year 2. - 6. Pulling it together in year 3. - 7. Judging the effectiveness of the transformational process. - 8. The six sequential steps of taking charge and letting go. 9. Taking charge and letting go of teams. - 10. Epilogue. - Notes. - Selected bibliography. - Index.
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 25 , Side 2, TierNo 2, BayNo 2 |
658.4012 SPE (Browse shelf) | 1 | Available | SABDx,23003,03,GR | 5000034061 |
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List of exhibits. - Preface. - Acknowledgements. - 1. Following the journey. - 2. realigning the organization: the imperatives of horizontalism. - 3. Getting started. - 4. Taking charge in year 1. - 5. letting go in year 2. - 6. Pulling it together in year 3. - 7. Judging the effectiveness of the transformational process. - 8. The six sequential steps of taking charge and letting go. 9. Taking charge and letting go of teams. - 10. Epilogue. - Notes. - Selected bibliography. - Index.