Customer relationship management / Ed Peelen and Rob Beltman.
By: Peelen, Ed
.
Contributor(s): Beltman, Rob.
Publisher: Harlow : Pearson Education Limited, [2013]Edition: Second edition.Description: xix, 413 pages : illustrations ; 25 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780273774952 (alk. paper).Subject(s): Customer relations -- Management | Relationship marketingDDC classification: 658.812
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 5, BayNo 3 |
658.812 PEE 2013 (Browse shelf) | 1 | Available | TBSxx,34001,03,CL | 5000160233 |
Includes bibliographical references and index.