The ultimate CRC handbook : strategies and concepts for building enduring customer loyalty and profitability / John G. Freeland, editor
Contributor(s): Freeland, John G
.
Publisher: New York, N.Y. : McGraw-Hill, c2003Description: viii, 353 p. : ill. ; 24 cm.ISBN: 0071409351.Subject(s): Brand name products -- Marketing -- Management | Customer loyalty | Customer relations -- ManagementDDC classification: 658.812
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 1, BayNo 4 |
658.812 ULT (Browse shelf) | 1 | Available | SHTEx,70002,02,GR | 5000036401 |