Putting customers first / Andy Bruce & Ken Langdon.
By: Bruce, Andy.
Contributor(s): Langdon, Ken.
Series: Essential managers: Publisher: London : Dorling Kindersley, 2002Description: 72 p. : col. ill. ; 18 cm.ISBN: 0751338451 (pbk.).Subject(s): Customer relations -- ManagementDDC classification: 658.812Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode | Remark |
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Main Collection | TC External Storage | 658.812 BRU (Browse shelf) | 1 | Available | GENxx,GENxx,02,GR | 5000068384 | Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1 |
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658.802 YAD Creating effective marketing communications / | 658.81 CON 2010 Selling secrets / | 658.81 WES Modern sales management / | 658.812 BRU Putting customers first / | 658.812 DON 25 management lessons from the customer's side of the counter / | 658.812 FOS 101 ways to boost customer satisfaction / | 658.812 GEE Super service : |