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Customer-centered telecommunications services marketing [electronic resource] / Karen G. Strouse.

By: Strouse, Karen G.

Contributor(s): ebrary, Inc .

Series: Artech House telecommunications library: Publisher: Boston : Artech House, c2004Description: xiv, 205 p. : ill.Subject(s): Competition, International | Consumer satisfaction

| Customer relations | Telecommunication -- MarketingGenre/Form: Electronic books.DDC classification: 384/.043/0688 Online resources: An electronic book accessible through the World Wide Web; click to view

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		384/.043/0688 (Browse shelf)	Available

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Previous	384/.041 Telecommunications liberalization on two sides of the Atlantic	384/.041 Privatisation and liberalisation in European telecommunications	384/.041091724 Business models for sustainable telecoms growth in developing economies	384/.043/0688 Customer-centered telecommunications services marketing	384/.06573 Tough calls	384/.068/1 Telecommunications cost management	384/.09172/4 Information infrastructure	Next

Includes bibliographical references and index.

TSLHHL

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.