Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it / Jeff Gee, Val Gee.
By: Gee, Jeff.
Contributor(s): Gee, Val.
Publisher: N.Y. : McGraw-Hill, c1999Description: xi, 147 p. ; 24 cm.ISBN: 0070248176.Subject(s): Customer relations | Customer servicesDDC classification: 658.812Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode | Remark |
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Main Collection | TC External Storage | 658.812 GEE (Browse shelf) | 1 | Available | GENxx,GENxx,02,GR | 5000068264 | Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1 |