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Sustainable quality services in the healthcare industry [electronic resource] / guest editors: Pui-Mun Lee, PohWah Khong and Dhanjoo N. Ghista.
by Lee, Pui-Mun | Khong, PohWah | Ghista, Dhanjoo N | ebrary, Inc. Publisher: Bradford, England : Emerald Group Pub, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Traffic engineering and QoS optimization of integrated voice & data networks [electronic resource] / Gerald R. Ash.
by Ash, Gerald R | ebrary, Inc. Publisher: Boston : Elsevier Morgan Kaufmann, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 621.382/1]
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Quality assurance of pharmaceuticals [electronic resource] : a compendium of guidelines and related materials. Volume 2, Good manufacturing practices and inspection.
by World Health Organization | ebrary, Inc. Edition: 2nd updated ed.Publisher: Geneva : World Health Organization, c2007Other title: Good manufacturing practices and inspection.Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Food quality assurance : principles and practices / Inteaz Alli.
by Alli, Inteaz [author.]. Publisher: Boca Raton : CRC Press, c2004Availability: Items available for loan: Taylor's Library-TU
[Call number: 664.0685 ALL 2004]
(2). Items available for reference: Taylor's Library-TU
[Call number: 664.0685 ALL 2004]
(1).
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Patient safety [electronic resource] : principles and practice / Jacqueline Fowler Byers, Susie V. White, editors.
by Byers, Jacqueline Fowler | White, Susan V | ebrary, Inc. Publisher: New York, NY : Springer, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 610/.68/5]
(1).
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Are you being served? [electronic resource] : new tools for measuring service delivery / edited by Samia Amin, Jishnu Das, Markus Goldstein.
by Amin, Samia, 1980- | Das, Jishnu | Goldstein, Markus P, 1970- | ebrary, Inc. Publisher: Washington, DC : The World Bank, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 362.1]
(1).
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Service quality [electronic resource] : an Emerald guide.
by ebrary, Inc. Publisher: Bradford, England : Emerald Group Pub, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Automotive quality systems handbook [electronic resource] : ISO/TS 1649:2002 edition / David Hoyle.
by Hoyle, David | ebrary, Inc. Edition: 2nd ed.Publisher: Oxford ; Burlington, MA : Butterworth-Heinemann, 2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 629.2/34065]
(1).
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Multimedia management [electronic resource] / edited by José Neuman de Souza and Nazim Agoulmine.
by Souza, Jose Neuman de | Agoulmine, Nazim | ebrary, Inc. Publisher: Sterling, VA : Kogan Page Science, 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 006.7]
(1).
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Benchmarking an international journal. Vol. 12, No. 2, Benchmarking in civil aviation / [electronic resource] / Guest editors: Graham Francis and Ian Humphreys.
by Francis, Graham | Humphreys, Ian | ebrary, Inc. Publisher: Bradford, England : Emerald Group Pub, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Strategy and regional QFD [electronic resource] / guest editors: Robert A. Hunt and Catherine P. Killen.
by Hunt, Robert A | Killen, Catherine P | ebrary, Inc. Publisher: Bradford, England : Emerald Group Pub, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Benchmarking the human side of the business enterprise [electronic resource] / Guest editors: Matthew H. Roy and Sanjiv S. Dugal.
by Dugal, Sanjiv S | Roy, Matthew H | ebrary, Inc. Publisher: Bradford, England : Emerald Group Pub, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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The state of quality improvement and implementation research [electronic resource] : expert views : workshop summary / Samantha Chao, rapporteur ; Forum on the Science of Health Care Quality Improvement and Implementation, Board on Health Care Services, Institute of Medicine of the National Academies.
by Institute of Medicine (U.S.). Forum on the Science of Health Care Quality Improvement and Implementation | Chao, Samantha | ebrary, Inc. Publisher: Washington, D.C. : National Academies Press, c2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Six sigma for operational excellence [electronic resource] / guest editor, Jiju Antony and Christopher Seow.
by Antony, Jiju | Seow, Christopher | ebrary, Inc. Publisher: [Bradford, England] : Emerald Group Pub., 2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Medicare's quality improvement organization program [electronic resource] : maximizing potential / Committee on Redesigning Health Insurance Performance Measures, Payment, and Performance Improvement Programs, Board on Health Care Services.
by Institute of Medicine (U.S.). Committee on Redesigning Health Insurance Performance Measures, Payment, and Performance Improvement Programs | ebrary, Inc. Publisher: Washington, D.C. : National Academies Press, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 368.4/260068]
(1).
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Next steps toward higher quality health care [electronic resource] / Institute of Medicine of the National Academies.
by Institute of Medicine (U.S.) | ebrary, Inc. Publisher: Washington, D.C. : National Academies Press, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Advanced membrane technology and applications [electronic resource] / edited by Norman N. Li ... [et al.].
by Li, Norman N | ebrary, Inc. Publisher: Hoboken, N.J. : Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 660/.28424]
(1).
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The management of quality in construction [electronic resource] / John L. Ashford.
by Ashford, John L, 1930- | ebrary, Inc. Publisher: London ; New York : E. & F.N. Spon, 1989Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Maintaining high scientific quality at Los Alamos and Lawrence Livermore National Laboratories [electronic resource] / Committee on Criteria for the Management of Los Alamos and Lawrence Livermore Naitonal Laboratories, Division of Engineering and Physical Sciences, National Research Council of the National Academies.
by National Research Council (U.S.). Committee on Criteria for the Management of Los Alamos and Lawrence Livermore National Laboratories | ebrary, Inc. Publisher: Washington, D.C. : National Academies Press, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Machine learning applications in software engineering [electronic resource] / editors, Du Zhang, Jeffrey J.P. Tsai.
by Zhang, Du | Tsai, Jeffrey J. P | ebrary, Inc. Publisher: Hackensack, N.J. ; Hong Kong : World Scientific, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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