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Kemahiran sebagai mentor: kaedah membimbing, memberi kaunseling dan menjadi model ikutan ke arah keberkesanan organasasi / Ismail Noor, Ibrahim Noor
by Ismail Noor | Ibrahim Noor. Publisher: Kuala Lumpur: Utusan Publications, 2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.407124 ISM]
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Restaurant service : beyond the basics / Carol A. Litrides, Bruce H. Axler.
by Litrides, Carol A | Axler, Bruce H. Publisher: New York : Wiley, c1994Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.95068 LIT]
(2).
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Further techniques for coaching and mentoring / David Megginson and David Clutterbuck.
by Megginson, David, 1943- | Clutterbuck, David. Publisher: Amsterdam : Butterworth-Heinemann, c2009Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.3124 MEG 2009]
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The e-learning question and answer book : a survival guide for trainers and business managers / Allan Henderson.
by Henderson, Allan J, 1951-. Publisher: New York : AMACOM/American Management Association, c2003Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.31240285 HEN]
(1).
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Learning unplugged : Using mobile technologies for organizational training and performance improvement / Diane Gayeski
by Gayeski, Diane M. (Diane Mary), 1953-. Publisher: New York, N.Y. : American Management Association, 2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.3124 GAY]
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The products / written and compiled by Lee Perlitz and Steven Elliot
by Perlitz, Lee | Elliot, Steven G. Publisher: Frenchs Forest, N.S.W. : Prentice Hall, c2000Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791 PER]
(2).
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Food and beverage service / Dennis Lillicarp, John Cousins and Robert Smith.
by Lillicrap, D. R | Cousins, John A | Smith, John. Edition: 6th editionPublisher: Oxon, UK : Hodder & Stoughton, 2002Copyright date: ©2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.95068 LIL]
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Retaining top employees / J. Leslie McKeown.
by McKeown, J. Leslie. Publisher: New York ; London : McGraw-Hill, c2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.314 MAC]
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Customer service in the tourism industry / written and compiled by Lee Perlitz
by Perlitz, Lee. Publisher: Frenchs Forest, NSW : Prentice Hall, c2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791 PER]
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