Customer service plus [electronic resource] / Presented by Lee Miller
Contributor(s): Miller, Lee
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Publisher: Orem, UT : Makau, c2005Description: 1 CD-ROM ; 4 3/4 in.Subject(s): Customer services![](/opac-tmpl/bootstrap/images/filefind.png)
Contents:
Introduction - Customer Service Basics - Customer Service attitude - Customer service process - Customer Service by Telephone - Course wrap-up.
Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|---|
Media Resources | Taylor's Library-TU | 658.812 CUS (Browse shelf) | 1 | Available | SHTEx,70004,02,GR | 1000807370 |
Introduction - Customer Service Basics - Customer Service attitude - Customer service process - Customer Service by Telephone - Course wrap-up.