Customer service plus [electronic resource] / Presented by Lee Miller
Publication details: Orem, UT : Makau, c2005.Description: 1 CD-ROM ; 4 3/4 inSubject(s): DDC classification:- 658.812 CUS
Contents:
Introduction - Customer Service Basics - Customer Service attitude - Customer service process - Customer Service by Telephone - Course wrap-up.
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Media Resources | Taylor's Library-TU | 658.812 CUS (Browse shelf(Opens below)) | 1 | Available | SHTEx,70004,02,GR | 1000807370 |
Introduction - Customer Service Basics - Customer Service attitude - Customer service process - Customer Service by Telephone - Course wrap-up.