Principles of customer relationship management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk.
Publication details: Mason, Ohio : Thomson/South-Western, c2008.Edition: Student edDescription: xvi, 511 p. : ill. ; 26 cmISBN:- 9780324322385 (hbk.)
- 0324322380 (hbk.)
- 658.85 BAR
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 2, TierNo 5, BayNo 2 |
658.85 BAR (Browse shelf(Opens below)) | 1 | Available | TBSxx,34007,03,GR | SOCxx,37003,03,AD | SOCxx,91605,03,AD | SCAFS,70003,03,RA | 5000019485 |
Includes bibliographical references and index.