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Risk issues and crisis management : a casebook of best practice / Michael Regester & Judy Larkin.

By: Contributor(s): Series: PR in practice seriesPublication details: London : Kogan Page, 2005.Edition: 3rd edDescription: xvii, 236 p. : ill. ; 24 cmISBN:
  • 0749443820 (pbk.)
Subject(s): DDC classification:
  • 658.4056 REG
Contents:
Part 1 Risk issues management: 1. Outside-in thinking - 2. Issues management defined - 3. Planning an issues management programme - an issues management model - 4. CSR: the new moral code for doing business - 5. An issue ingnored is a crisis ensured - 6. Implementing an issues management programme -- Part 2. Crisis management : 7. So it hits the fan - now what? - 8. Perception is the reality - 9. The media in crisis situations - 10. The legal perspective - 11. Planning for the unexpected - 12. Crisis communications management.
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Main Collection Taylor's Library-TU

Floor 4, Shelf 25 , Side 2, TierNo 3, BayNo 7

 658.4056 REG (Browse shelf(Opens below)) 1 Available SOMAC,37004,03,GR 5000037594

"CIPR, Chartered Institute of Public Relations."

Includes bibliographical references (p. 223-225) and index.

Part 1 Risk issues management: 1. Outside-in thinking - 2. Issues management defined - 3. Planning an issues management programme - an issues management model - 4. CSR: the new moral code for doing business - 5. An issue ingnored is a crisis ensured - 6. Implementing an issues management programme -- Part 2. Crisis management : 7. So it hits the fan - now what? - 8. Perception is the reality - 9. The media in crisis situations - 10. The legal perspective - 11. Planning for the unexpected - 12. Crisis communications management.