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Service management principles for hospitality and tourism / Jay Kandampully, PhD, David Solnet, PhD, Anil Bilgihan, PhD.

By: Contributor(s): Publisher: Oxford : Goodfellow Publishers, 2024Edition: Fourth editionDescription: xxi, 368 pages : illustrations (black and white) ; 25 cmContent type:
  • text
  • still image
Media type:
  • unmediated
ISBN:
  • 9781915097705
Subject(s): DDC classification:
  • 647.94068 KAN 2024
Holdings
Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Reserve Collection Taylor's Library-TU

Floor 2, Shelf 2 , Side 1, TierNo 2, BayNo 2

 647.94068 KAN 2024 (Browse shelf(Opens below)) Available SHTEx,94603,03,RM 5000178069

Service Quality Management in Hospitality

Main Collection Taylor's Library-TU

Floor 4, Shelf 21 , Side 2, TierNo 3, BayNo 4

 647.94068 KAN 2024 (Browse shelf(Opens below)) Available SHTEx,94603,03,RM 5000178070

Previous edition: 2018.

Includes bibliographical references and index.