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Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.

by Kandampully, Jay | Mok, Connie | Sparks, Beverley A.

Publisher: New York : Routledge, [2001]Copyright date: ©2001Availability: Items available for loan: Taylor's Library-TU [Call number: 647.940685 SER 2001] (2).
Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.

by Kandampully, Jay | Mok, Connie | Sparks, Beverley.

Publisher: New York : Haworth Hospitality Press, [2001]Copyright date: ©2001Availability: Items available for loan: Taylor's Library-TU [Call number: 647.940685 SER] (2).
Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.

by Kandampully, Jay | Mok, Connie | Sparks, Beverley.

Publisher: New York : Haworth Hospitality Press, [2001]Copyright date: ©2001Availability: No items available