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Service management : operations, strategy, information technology.

by Bordoloi, Sanjeev [author.] | Fitzsimmons, James A [author.] | Fitzsimmons, Mona J [author.].

Edition: Ninth edition / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons.International student edition.Publisher: New York, NY : McGraw-Hill Education, [2019]Copyright date: ©2019Availability: Items available for loan: Taylor's Library-TU [Call number: 658 BOR 2019] (1).
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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.

by Fitzsimmons, James A | Fitzsimmons, Mona J | Bordoloi, Sanjeev.

Edition: 8th ed.Publisher: New York, NY : McGraw-Hill/Irwin, c2014Availability: Items available for loan: Taylor's Library-TU [Call number: 658 FIT 2014] (4).
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Service management : operations, strategy, information technology.

by Bordoloi, Sanjeev [author.] | Fitzsimmons, James A [author.] | Fitzsimmons, Mona J [author.].

Edition: Tenth edition / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons.International student edition.Publisher: New York, NY : McGraw-Hill LLC, [2023]Availability: Items available for loan: Taylor's Library-TU [Call number: 658 BOR 2023] (2).
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