Metrics 2.0 : creating scorecards for high-performance teams and organizations / Ruth A. Huwe.
By: Huwe, Ruth A.
Publisher: Santa Barbara, Calif. : Praeger, c2010Description: x, 349 p. : ill. ; 25 cm.ISBN: 9780313384561 (hbk.); 0313384568 (hbk.).Other title: Metrics two-point-oh.Subject(s): Organizational effectiveness -- Measurement | Performance -- Measurement | Total quality management | Benchmarking (Management)DDC classification: 658.4013Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode | Remark |
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Main Collection | TU External Storage-LCS | 658.4013 HUW 2010 (Browse shelf) | 1 | Available | TBSxx,34001,03,CL | 5000125511 | Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1 |
Includes bibliographical references and index.