Benchmarking in services [electronic resource] / guest editors, Jaideep G. Motwani and Victor E. Sower.
Contributor(s): Motwani, Jaideep G | Sower, Victor E
| ebrary, Inc.
Series: Benchmarking, an international journal ; v.13, no. 3.Publisher: Bradford, England : Emerald Group Pub, c2006Description: 163 p.Subject(s): Benchmarking (Management) | Total quality managementGenre/Form: Electronic books.Online resources: An electronic book accessible through the World Wide Web; click to view
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.