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Total quality management / John S. Oakland
by Oakland, John S. Publisher: Oxford : New York, NY : Heinemann Professional Pub. ; Nichols Pub, 1996Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.5220 OAK]
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Achieving quality through continual improvement / Claude W. Burrill, Johannes Ledolter
by Burrill, Claude W | Ledolter, Johannes [(j.a.)]. Publisher: New York : John Wiley, c1999Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.562 BUR]
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Even more games trainers play : experiential learning exercises / Edward E. Scannell and John W. Newstrom
by Scannell, Edward E | Newstrom, John W [(j.a.)]. Publisher: New York : McGraw-Hill, c1994Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.3124 SCA]
(1).
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Principles and practices of organizational performance excellence / T.J. Cartin
by Cartin, T. J. (Thomas J.), 1924-. Publisher: Milwaukee, Wis. : ASQ Quality Press, c1999Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4 CAR]
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The essence of total quality management / John Bank
by Bank, John. Edition: 2nd ed.Publisher: England : Financial Times/Prentice Hall, 2000Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.562 BAN]
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Operations and quality management / Samuel K.M. Ho.
by Ho, Samuel K. M. Edition: 1st ed.Publisher: London : International Thomson Business Press, 1999Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.562 HOS]
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Six sigma for small and mid-sized organizations : success through scaleable deployment / Terence T. Burton & Jeff L. Sams.
by Burton, Terence T | Sams, Jeff L, 1963-. Publisher: Boca Raton, Fla. : J. Ross, c2005Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4013 BUR]
(1).
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Total quality handbook / David L. Goetsch, Stanley B. Davis
by Goetsch, David L | Davis, Stanley, 1931- [(j.a.)]. Publisher: Upper Saddle River, N.J. : Prentice Hall, c2001Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4013 GOE]
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Benchmarking in the knowledge era [electronic resource] / Guest editors Geovanni Schiuma and Yasar Jarrar.
by Schiuma, Geovanni | Jarrar, Yasar | ebrary, Inc. Publisher: Bradford, England : Emerald Group Pub, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Managing for quality in the hospitality industry / John H. King, Jr., Ronald F. Cichy.
by King, John H, 1937- | Cichy, Ronald F. Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2006Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.940684 KIN]
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Quality restaurant service guaranteed : a training outline / Nancy Loman Scanlon.
by Scanlon, Nancy Loman. Publisher: New York : J. Wiley, c1998Availability: Items available for loan: Taylor's Library-TU
[Call number: 642.50715 SCA]
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Training for total quality management / David Jeffries, Peter Reynolds, Bill Evans.
by Jeffries, David. Publisher: London: Kogan Page, 1996Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.562 JEF]
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