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Selected papers from QUIS 10 Conference 2007 [electronic resource] / guest editors: Dr. Duncan Dickson and Dr. Robert Ford. by

Series: International journal of service industry management ; v. 19, no. 2.

Publication details: Bradford : Emerald, 2008

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An electronic book accessible through the World Wide Web; click to view

Availability: Not available: Taylor's Library-TU: e-book (1).

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Service quality [electronic resource] : a global perspective / guest editor, Steve Tax. by

Series: International journal of service industry management ; v.14, no. 2

Publication details: Bradford, England : Emerald Group Pub, c2003

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An electronic book accessible through the World Wide Web; click to view

Availability: Not available: Taylor's Library-TU: e-book (1).

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The impact of technology on services [electronic resource] / guest editor, Mark Davis. by

Series: International journal of service industry management ; v.13, no. 1

Publication details: Bradford, England : Emerald Group Pub, c2002

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An electronic book accessible through the World Wide Web; click to view

Availability: Not available: Taylor's Library-TU: e-book (1).

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Research in e-service [electronic resource] / Guest editor Dr. Ko de Ruyter. by

Series: International Journal of Service Industry Management. No. 5 ; ; v. 13.

Publication details: Bradford, England : Emerald Group Pub, c2002

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An electronic book accessible through the World Wide Web; click to view

Availability: Not available: Taylor's Library-TU: e-book (1).

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Special issue from the 4th SIG services research conference [electronic resource] : services research - a truly global discipline / guest editors Jochen Wirtz and Shaukat Brah. by

Series: International Journal of Service Industry Management ; v.17, no. 2

Publication details: Bradford, England : Emerald Group Pub, c2006

Online resources:

An electronic book accessible through the World Wide Web; click to view

Availability: Not available: Taylor's Library-TU: e-book (1).

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QUIS 9 [electronic resource] / Guest editor: Anders Gustafsson. by

Series: International journal of service industry management ; v.16, no. 2

Publication details: Bradford, England : Emerald Group Pub, c2005

Online resources:

An electronic book accessible through the World Wide Web; click to view

Availability: Not available: Taylor's Library-TU: e-book (1).

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Your search returned 6 results.