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		Service management : operations, strategy, information technology. by Bordoloi, Sanjeev [author.] \| Fitzsimmons, James A [author.] \| Fitzsimmons, Mona J [author.]. Edition: Ninth edition / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons.International student edition.Publisher: New York, NY : McGraw-Hill Education, [2019]Copyright date: ©2019Availability: Items available for loan: Taylor's Library-TU [Call number: 658 BOR 2019] (1). Place hold
		Service management : operations, strategy, information technology. by Bordoloi, Sanjeev [author.] \| Fitzsimmons, James A [author.] \| Fitzsimmons, Mona J [author.]. Edition: Tenth edition / Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons.International student edition.Publisher: New York, NY : McGraw-Hill LLC, [2023]Availability: Items available for loan: Taylor's Library-TU [Call number: 658 BOR 2023] (2). Lists: New Book List. Place hold

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