Taylor's Library

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Sistem pengurursan kualitit MS ISO 90000 dalam pendidikan : konsep & aplikasi di sekolah / Rushami Zien Yusoff ... [et al.]

by Rushami Zien Yusoff.

Publisher: Sintok, Kedah : Penerbit Universiti Utara Malaysia, 1999Availability: Items available for loan: TC External Storage [Call number: 371.2009595 SIS 1999] (1).
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Total quality management in information services / Guy St Clair.

by St. Clair, Guy, 1940-.

Publisher: London ; New Providence, N.J. : Bowker-Saur, c1997Availability: Items available for loan: Taylor's Library-TU [Call number: 025.52068 SAI] (1).
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Quality facility management : a marketing and customer service approach / Stormy Friday, David G. Cotts.

by Friday, Stormy | Cotts, David G.

Publisher: New York : Wiley, c1995Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 FRI] (1).
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Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers.

by Summers, Donna C.S.

Edition: 2nd ed.Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 SUM] (1).
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Information and documentation : library performance indicators / British Standards Institution.

by British Standards Institution.

Edition: First edition 1998-04-01Publisher: London : The Institution, c1998Availability: Items available for loan: Taylor's Library-TU [Call number: 025.1 BRI] (1).
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World class quality and productivity / William F. Christopher, Carl G. Thor.

by Christopher, William F.

Publisher: Menlo Park, CA : Crisp Pub., c1998Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 CHR] (1).
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Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr.

by Evans, James R. (James Robert), 1950- | Dean, James W, 1956-.

Edition: 3rd ed.Publisher: Mason, OH : Thomson/South-Western, c2003Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 EVA] (1).
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Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis.

by Goetsch, David L | Davis, Stanley, 1931-.

Edition: 4th ed.Publisher: Upper Saddle River, N.J. : Prentice Hall, c2003Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 GOE] (1).
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Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis.

by Goetsch, David L [author.] | Davis, Stanley, 1931- [author.].

Edition: Ninth edition.Publisher: Hoboken, New Jersey : Pearson Education, Inc., [2021]Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 GOE 2021] (2).
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Insightful quality : beyond continuous improvement / Victor Sower and Frank Fair.

by Sower, Victor E | Fair, Frank.

Edition: 1st ed.Publisher: New York : Business Expert Press, 2012Availability: Items available for loan: Taylor's Library-TU [Call number: 658.401 SOW 2012] (1).
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Total quality management [electronic resource] : text and cases / K. Shridhara Bhat.

by Bhat, K. Shridhara.

Edition: Rev. ed.Publisher: Mumbai : Himalaya Pub. House, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.4/013] (1).