Strategic customer management : strategizing the sales organization / Nigel F. Piercy and Nikala Lane.
By: Piercy, Nigel
.
Contributor(s): Lane, Nikala.
Publisher: Oxford : Oxford University Press, 2009Description: xvi, 321 p. : ill. ; 25 cm.ISBN: 9780199544509 (hbk.).Subject(s): Customer relations -- Management | Customer servicesDDC classification: 658.812
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27, Side 1, TierNo 5, BayNo 1 |
658.812 PIE 2009 (Browse shelf) | 1 | Available | TBSxx,18002,03,GR | 5000098405 |
Browsing Taylor's Library-TU Shelves Close shelf browser
| 658.812 PEP 2011 Managing customer relationships : | 658.812 PEP 2011 Managing customer relationships : | 658.812 PER 2007 Delivering knock your socks off service / | 658.812 PIE 2009 Strategic customer management : | 658.812 PIG 2010 Winning with customers : | 658.812 PIG 2010 Winning with customers : | 658.812 REE 2011 Selling for the long run : |
Includes bibliographical references and index.