|
|
The New Wave University : a prelude to Malaysia 2020 / edited by Ghazally Ismail, Murtedza Mohamed
by Ghazally Ismail | Murtedza Mohamed | Universiti Malaysia Sarawak. Edition: 2nd ed.Publisher: Petaling Jaya, Selangor : Pelanduk Publications, 1997Availability: No items available In transit (1).
|
|
|
Service quality in leisure and tourism / Christine Williams and John Buswell.
by Williams, Christine, 1951- | Buswell, John. Publisher: Wallingford, Oxon, UK : CABI Pub., [2003]Copyright date: ©2003Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791 WIL]
(2).
|
|
|
Foundations of software testing : a BBST workbook / Cem Kaner, Rebecca L. Fiedler.
by Kaner, Cem [author.] | Fiedler, Rebecca L [author.]. Publisher: Danvers, MA : Context Driven Press, [2013]Copyright date: ©2013Other title: BBST workbook | Black box software testing workbook.Availability: Items available for loan: Taylor's Library-TU
[Call number: 005.14 KAN 2013]
(1).
|
|
|
The management and control of quality / James R. Evans, William M. Lindsay.
by Evans, James R. (James Robert), 1950- | Lindsay, William M. Edition: 6th ed.Publisher: Mason, Ohio : Thomson/South-Western, c2005Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.562 EVA]
(6).
|
|
|
Quality and performance excellence : management, organization, and strategy / James R. Evans.
by Evans, James R. (James Robert), 1950- [author.]. Edition: Eighth edition.Publisher: Boston, MA : Cengage Learning, [2017]Copyright date: ©2017Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4013 EVA 2017]
(6).
|
|
|
Licensing occupations [electronic resource] : ensuring quality or restricting competition? / Morris M. Kleiner.
by Kleiner, Morris M | ebrary, Inc. Publisher: Kalamazoo, Mich. : W.E. Upjohn Institute for Employment Research, 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 061/.3]
(1).
|
|
|
Improving the quality of long-term care [electronic resource] / Gooloo S. Wunderlich and Peter Kohler, editors ; Committee on Improving Quality in Long-Term Care, Division of Health Care Services, Institute of Medicine.
by Institute of Medicine (U.S.). Committee on Improving Quality in Long-Term Care | Kohler, Peter O, 1938- | Wunderlich, Gooloo S | ebrary, Inc. Publisher: Washington, D.C. : National Academy Press, c2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 362.1/6/0685]
(1).
|
|
|
Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.
by Kandampully, Jay | Mok, Connie | Sparks, Beverley. Publisher: New York : Haworth Hospitality Press, [2001]Copyright date: ©2001Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.940685 SER]
(2).
|
|
|
Total quality management sustainability [electronic resource] / guest editor, Mohamed Zairi.
by Zairi, Mohamed | ebrary, Inc. Publisher: Bradford, England : Emerald Group Pub, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
|
|
|
Assessing and examining research award [electronic resource] / guest editors, Stuart Powell and Howard Green.
by Green, Howard | Powell, Stuart | ebrary, Inc. Publisher: Bradford, England : Emerald Group Pub, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
|
|
|
Quality and power in higher education [electronic resource] / Louise Morley.
by Morley, Louise | Society for Research into Higher Education | ebrary, Inc. Publisher: Maidenhead : Society for Research into Higher Education & Open University Press, 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 378.1]
(1).
|
|
|
Are you being served? [electronic resource] : new tools for measuring service delivery / edited by Samia Amin, Jishnu Das, Markus Goldstein.
by Amin, Samia, 1980- | Das, Jishnu | Goldstein, Markus P, 1970- | ebrary, Inc. Publisher: Washington, DC : The World Bank, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 362.1]
(1).
|
|
|
Service quality in leisure and tourism [electronic resource] / Christine Williams and John Buswell.
by Williams, Christine, 1951- | Buswell, John | ebrary, Inc. Publisher: Wallingford, Oxon, UK ; Cambridge, MA : CABI Pub., c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 910/.68/4]
(1).
|
|
|
Quality management in construction / Brian Thorpe and Peter Sumner.
by Thorpe, Brian | Thorpe, Brian. Quality assurance in construction | Sumner, Peter. Publisher: Aldershot, England ; Burlington, VT : Gower, 2004Availability: Items available for loan: Taylor's Library-TU
[Call number: 690.0941 THO]
(1).
|
|
|
Journal of quality assurance in hospitality & tourism [electronic resource] : JQAHT. Source: Academic Source CompletePublisher: Binghamton, NY : Haworth Hospitality Press, 2000-Other title: Journal of quality assurance in hospitality and tourism | JQAHT.Online access: Abstracts Available: Jun 2002- Available on EBSCOhost. Availability: No items available
|
|
|
Total quality management [electronic resource].
by European Society for Organisational Excellence. Source: Academic Source CompletePublisher: Abingdon, Oxfordshire, U.K. : Carfax, 1990-2002Online access: Full text available: Jan 1990-Dec 2002. Available on EBSCOhost. Availability: No items available
|
|
|
Journal of nursing care quality [electronic resource]. Source: Academic Source CompletePublisher: Frederick, Md. : Aspen Publishers, c1991-Other title: JNCQ.Online access: Full text available: Apr 1999-Jul 2007. Available on EBSCOhost. Availability: No items available
|
|
|
Quality management in health care [electronic resource]. Source: Academic Source CompletePublisher: Frederick, MD : Aspen Publishers, c1992-Other title: QMHC.Online access: Abstracts Available: Jan 1999- Available on EBSCOhost. Availability: No items available
|
|
|
Journal of quality in clinical practice [electronic resource].
by Australian Council on Healthcare Standards | Australian Medical Association. Source: Academic Source CompletePublisher: [Carlton, Vic., Australia] : Published by Blackwell Scientific Publications on behalf of the Australian Council on Healthcare Standards [and] Australian Medical Association, c1994-Other title: Quality in clinical practice.Online access: Full text available: Mar 1998-Dec 2001. Available on EBSCOhost. Availability: No items available
|