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Services marketing : integrating customer focus across the firm / Alan Wilson ... [et al.]
by Wilson, Alan. Edition: 2nd European ed.Publisher: Maidenhead : McGraw-Hill Education, c2012Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.8 SER 2012]
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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.
by Zeithaml, Valarie A | Bitner, Mary Jo | Gremler, Dwayne D. Edition: 6th ed.Publisher: New York, NY : McGraw-Hill/Irwin, c2013Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.8 ZEI 2013]
(1). In transit (1).
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The speculation economy : how finance triumphed over industry / Lawrence E. Mitchell.
by Mitchell, Lawrence E. Publisher: San Francisco, CA : Berrett-Koehler Pub c2007Availability: Items available for loan: Taylor's Library-TU
[Call number: 330.97308 MIT 2007]
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Green growth, green profit [electronic resource] : how green transformation boosts business / Roland Berger Strategy Consultants GmbH.
by Roland Berger Strategy Consultants. Publisher: Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 658.4/083]
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GM food on trial : testing European democracy / Les Levidow and Susan Carr.
by Levidow, Les | Carr, Susan, 1943-. Publisher: New York ; London : Routledge, 2012Availability: Items available for loan: Taylor's Library-TU
[Call number: 363.192094 LEV 2012]
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Green business, green values, and sustainability [electronic resource] / edited by Christos N. Pitelis, Jack Keenan and Vicky Pryce.
by Pitelis, Christos | Keenan, Jack, 1936- | Pryce, Vicky. Publisher: New York : Routledge, 2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 658.4/083]
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Environmental efficiency, innovation and economic performances / edited by Massimiliano Mazzanti and Anna Montini.
by Mazzanti, Massimiliano | Montini, Anna. Publisher: London : Routledge, 2010Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4083 ENV 2010]
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The professionals' guide to publishing : a practical introduction to working in the publishing industry / Gill Davies and Richard Balkwill.
by Davies, Gill, 1945- | Balkwill, Richard. Publisher: London : Kogan Page, 2011Availability: Items available for loan: Taylor's Library-TU
[Call number: 070.5023 DAV 2011]
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Green finance and sustainability [electronic resource] : environmentally-aware business models and technologies / Zongwei Luo, editor.
by Luo, Zongwei, 1971-. Publisher: Hershey, PA : Business Science Reference, c2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 658.4/083]
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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.
by Fitzsimmons, James A | Fitzsimmons, Mona J. Edition: 8th ed.Publisher: New York : McGraw-Hill, c2014Availability: Items available for loan: Taylor's Library-TU
[Call number: 658 FIT 2014]
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Career opportunities in travel and hospitality [electronic resource] / Jennifer Bobrow Burns ; foreword by Joseph A. McInerney.
by Burns, Jennifer Bobrow. Publisher: New York : Ferguson, c2010Other title: Travel and hospitality.Online access: Accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 910.23]
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Popular culture and the state in East and Southeast Asia [electronic resource] / edited by Nissim Otmazgin and Eyal Ben-Ari.
by Otmazgin, Nissim | Ben-Ari, Eyal, 1953-. Publisher: Abingdon, Oxon ; New York : Routledge, 2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 306.095]
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Hospitality management : strategy and operations / Lynn van der Wagen and Anne Goonetilleke.
by Van der Wagen, Lynn | Goonetilleke, Anne. Edition: 3 edition.Publisher: Frenchs Forest, NSW : Pearson Australia, 2012Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 VAN 2012]
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Photovoltaic systems / James P. Dunlop.
by Dunlop, James P | National Joint Apprenticeship and Training Committee for the Electrical Industry. Edition: 3rd ed.Publisher: Orland Park, IL : American Technical Publishers, c2012Availability: Items available for loan: Taylor's Library-TU
[Call number: 621.31244 DUN 2012]
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Handbook of research on techno-entrepreneurship : how technology and entrepreneurship are shaping the development of industries and companies / edited by François Thérin.
by Thérin, François [editor.]. Publisher: Northampton, MA : Edward Elgar Publishing, [2014]Copyright date: ©2014Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 658.421]
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Essentials of services marketing / Jochen Wirtz, Patricia Chew, Christopher Lovelock.
by Wirtz, Jochen | Chew, Patricia | Lovelock, Christopher H. Edition: 2nd ed.Publisher: Singapore : Pearson Education South Asia, 2012Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.8 WRI 2012]
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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.
by Lovelock, Christopher H | Wirtz, Jochen. Edition: Seventh edition.Global edition.Publisher: Harlow, Essex : Pearson Education, 2011Copyright date: ©2011Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.8 LOV 2011]
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Ethical theory and business / edited by Denis G. Arnold, Tom L. Beauchamp, Norman E. Bowie.
by Arnold, Denis Gordon [editor.] | Beauchamp, Tom L [editor.] | Bowie, Norman E, 1942- [editor.]. Edition: Ninth edition.Pearson new international edition.Publisher: Harlow : Pearson Education, [2013]Copyright date: ©2013Availability: Items available for loan: Taylor's Library-TU
[Call number: 174.4 ETH 2013]
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Food quality management : technological and managerial principles and practices / Pieternel A. Luning and Willem J. Marcelis.
by Luning, P. A. (Pieternel A.) | Marcelis, W. J, 1948-. Publisher: Wageningen : Wageningen Academic Publishers, 2011Availability: Items available for loan: Taylor's Library-TU
[Call number: 664.07 LUN 2011]
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