The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers / Adam Metz.
Publication details: New York : McGraw-Hill, c2012.Description: xxii, 279 p. : ill. ; 24 cmISBN:- 9780071759182 (hbk.)
- 0071759182 (hbk.)
- 658.812 MET 2012
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 5, BayNo 3 |
658.812 MET 2012 (Browse shelf(Opens below)) | 1 | Available | TBSxx,44001,03,AD | 5000126448 |
Includes bibliographical references and index.