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Quality customer service for front line staff / William B. Martin

By: Martin, William B.
Series: Better management skills. Publisher: London : Kogan Page, 1988Description: 96p. ; 22cm.ISBN: 074941247X.Subject(s): Customer relations | Customer servicesDDC classification: 658.812
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Main Collection TC External Storage
658.812 MAR (Browse shelf) 1 Available GENxx,GENxx,03,GR 5000057628 Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1