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Vtiger CRM beginner's guide [electronic resource] : record and consolidate all your customer information with vtiger CRM / Ian D. Rossi.
by Rossi, Ian D | ebrary, Inc. Publisher: Birmingham, U.K. : Packt Pub. Ltd., 2011Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Cram101 textbook outlines to accompany : managing services : using technology to create value / Davis and Heineke.
by Davis, Mark M, 1944- | Heineke, Janelle N. Publisher: [Moorpark, CA] : An Academic Internet Publishers, c2007Availability: Items available for loan: Taylor's Library-TU
[Call number: 658 DAV 2007]
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Maximizing your sales with Salesforce.com / Edward Kachinske ... [et al.]
by Kachinske, Edward. Publisher: Boston, MA : Course Technology, Cengage Learning, c2008Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.81 MAX 2008]
(1).
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Customer in the boardroom? : crafting customer-based business strategy / Rama Bijapurkar.
by Bijapurkar, Rama. Publisher: New Delhi ; Thousand Oaks : SAGE Response, 2012Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4012 BIJ 2012]
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Maximizing your sales with Microsoft Dynamics CRM 2011 / Edward Kachinski, Timothy Kachinske, Adam Kachinske.
by Kachinske, Edward | Kachinske, Timothy | Kachinske, Adam. Publisher: Boston, MA : Course Technology/Cengage Learning, c2012Other title: Microsoft Dynamics CRM 2011.Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.812 KAC 2012]
(1).
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Relationship marketing : management of customer relationships / Manfred Bruhn.
by Bruhn, Manfred. Publisher: Harlow : Pearson Education/Financial Times, 2003Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.812 BRU 2003]
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Customer relationship management [electronic resource] : concepts and tools / Francis Buttle.
by Buttle, Francis. Publisher: Amsterdam ; London : Elsevier Butterworth-Heinemann, 2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 658.812]
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Social CRM for dummies / by Kyle Lacy, Stephanie Diamond and Jon Ferrara.
by Lacy, Kyle | Diamond, Stephanie | Ferrara, Jon. Edition: 1st ed.Publisher: Hoboken, N.J. : Wiley, c2013Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.8120285 LAC 2013]
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Customer relationship management in electronic markets / Gopalkrishnan R. Iyer, David Bejou, editors.
by Iyer, Gopalkrishnan R | Bejou, David. Publisher: New Nork, New York ; Oxfordshire, England : Routledge, 2013Copyright date: ©2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 658.8/12/02854678]
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Customer relationship management : a strategic imperative in the world of e-business / editor and contributor, Stanley A. Brown.
by Brown, Stanley A, 1946- | PricewaterhouseCoopers LLP. Publisher: Toronto : John Wiley, c2000Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.812 CUS 2000]
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Customer relationship management [electronic resource] : concepts and technologies / Francis Buttle.
by Buttle, Francis. Edition: 2nd ed.Publisher: Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, 2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 658.8/12]
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Principles of marketing / Philip Kotler, Gary Armstrong, Anders Parment.
by Kotler, Philip [author.] | Armstrong, Gary (Gary M.) [autho.] | Parment, Anders, 1972- [author.]. Edition: Scandinavian edition.3rd edition.Publisher: Harlow : Pearson Education Limited, 2020Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.8 KOT 2020]
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