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Authenticity : what consumers really want / James H. Gilmore, B. Joseph Pine II.

By: Gilmore, James H, 1959-.
Contributor(s): Pine, B. Joseph.
Publisher: Boston, Mass. : Harvard Business School Press, c2007Description: xiii, 299 p. : ill. ; 25 cm.ISBN: 9781591391456 (hbk.); 1591391458 (hbk.).Subject(s): Product management | Consumer behavior | Consumers' preferencesDDC classification: 658.8343
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Floor 4, Shelf 27 , Side 1, TierNo 4, BayNo 8

658.8343 GIL 2007 (Browse shelf) 1 Available TBSxx,34007,03,GR 5000119329
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658.8343 CAL 2005 Indispensable : 658.8343 EAR 2009 Herd : 658.8343 EAR 2013 Herd : 658.8343 GIL 2007 Authenticity : 658.8343 GOL 2010 Ecological intelligence : 658.8343 HAR 2011 Harvard business review on increasing customer loyalty. 658.8343 HUB 2013 Monster loyalty :

Includes bibliographical references (p. [253]-281) and index.