Customer relationship management : concepts and technologies / Francis Buttle
By: Buttle, Francis
.
Publisher: Oxford : Butterworth-Heinemann, 2011, c2009Edition: 2nd ed.Description: xix, 500 p. : ill. ; 25 cm.ISBN: 9781856175227 (pbk.); 1856175227 (pbk.).Subject(s): Customer relations -- ManagementDDC classification: 658.812
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 3, BayNo 3 |
658.812 BUT 2011 (Browse shelf) | 1 | Available | TBSxx,54001,03,RA|SOCxx,37003,03,AD|SOCxx,91605,03,AD | 5000124336 |
Includes bibliographical references and index.