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Building bridges to customers / Gerald A. Michaelson
by Michaelson, Gerald A. Publisher: OR : Productivity Press, 1995Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.812 MIC]
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Let your customers do the talking : 301 + word-of-mouth marketing tactics guaranteed to boost profits / Michael E. Cafferky.
by Cafferky, Michael E. Publisher: Chicago : Upstart Pub., 1996Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.8 CAF]
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Customer behavior : a managerial perspective / Jagdish N. Sheth, Banwari Mittal.
by Sheth, Jagdish N | Mittal, Banwari. Edition: Second editionPublisher: Ohio : Thomson / South-Western, [2004]Copyright date: ©2004Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.8342 SHE]
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Marketing : connecting with customers / Gilbert D. Harrell, Gary L. Frazier.
by Harrell, Gilbert D | Frazier, Gary L. Publisher: Upper Saddle River, N.J. : Prentice Hall, c1999Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.812 HAR]
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What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius.
by DiJulius, John R, 1964- | ebrary, Inc. Publisher: Hoboken, N.J. : Wiley, c2008Other title: To providing a world-class customer experience.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan:
[Call number: 658.8/12]
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25 management lessons from the customer's side of the counter / James H. Donnelly, Jr.
by Donnelly, James H. Publisher: Chicago : Irwin, 1992Availability: Items available for loan: TC External Storage
[Call number: 658.812 DON]
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Taking charge and letting go : a breakthrough strategy for creating and managing the horizontal company / Bert A. Spector.
by Spector, Bert. Publisher: New York : Free Press, c1995Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4012 SPE]
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How to market to people not like you : "know it or blow it" rules for reaching diverse customers / Kelly McDonald.
by McDonald, Kelly, 1961-. Publisher: Hoboken, N.J. : Wiley, c2011Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.8 MAC 2011]
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Customer service : career success through customer loyalty / Paul R. Timm.
by Timm, Paul R. Edition: 5th ed.Publisher: Upper Saddle River, N.J. : Prentice Hall, c2011Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.812 TIM 2011]
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Mapping experiences : a guide to creating value through journeys, blueprints and diagrams / James Kalbach.
by Kalbach, James [author.]. Publisher: Sebastopol, California : O'Reilly Media, 2021Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 658.8/12]
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Customer satisfaction and sustainability initiatives in the fourth industrial revolution / Cecilia Silvestri, Michela Piccarozzi, and Barbara Aquilani, editors.
by Silvestri, Cecilia, 1982- [editor.] | Piccarozzi, Michela, 1982- [editor.] | Aquilani, Barbara, 1969- [editor.] | IGI Global [publisher.]. Publisher: Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) : IGI Global, [2020]Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU (2).
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Consumer behaviour in food and healthy lifestyle : a global perspective / Isaac K Ngugi, Helen O'Sullivan, Hanaa Osman.
by Ngugi, Isaac K [author.] | O'Sullivan, Helen (Lecturer in marketing) [author.] | Osman, Hanaa [author.] | C.A.B. International [issuing body.]. Publisher: Wallingford, Oxfordshire ; Boston, MA : CABI, [2020]Availability: Items available for loan: Taylor's Library-TU
[Call number: 362.1 NGU 2020]
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Cases on traveler preferences, attitudes, and behaviors / Giuseppe Catenazzo, editor.
by Catenazzo, Giuseppe [editor.] | IGI Global [publisher.]. Publisher: Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) : IGI Global, c2023Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 647.94]
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Measuring consumer behavior in hospitality for enhanced decision making / edited by C�elia M.Q. Ramos, Carlos Manuel Ramos Sousa, Nelson Manuel da Silva deMatos, Rashed Isam Ashqar.
by Ramos, C�elia M. Q [editor.] | Sousa, Carlos Manuel Ramos, 1965- [editor.] | Silva deMatos, Nelson Manuel da [editor.] | Ashqar, Rashed Isam [editor. ] | IGI Global [publisher.]. Publisher: Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) : IGI Global, 2023Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 658.8/342]
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