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Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
by Noe, Francis P, 1939- | Uysal, Muzaffer | Magnini, Vincent P. Publisher: New York : Routledge, 2010Online access: An electronic book accessible through the World Wide Web; Availability: Items available for reference: Taylor's Library-TU
[Call number: 910.688]
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Hospitality sales and promotion : strategies for success / Derek Taylor.
by Taylor, Derek, 1932 Aug. 5-. Publisher: Oxford : Butterworth-Heinemann, 2001Other title: Hospitality sales & promotion.Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.940688 TAY]
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Discovering hospitality and tourism : the world's greatest industry / Jack D. Ninemeier, Joe Perdue.
by Ninemeier, Jack D | Perdue, Joe | Ninemeier, Jack D. Hospitality operations. Edition: 2nd ed.Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2008Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94023 NIN]
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Fundamentals of hotel accountancy / Tarun Gupta.
by Gupta, Tarun. Publisher: New Delhi, India : Alfa, 2008Availability: Items available for loan: Taylor's Library-TU
[Call number: 657.837 GUP]
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Hospitality and tourism in Asia [electronic resource] : charting our future through education and research : 3rd Asia-Pacific CHRIE (APacCHRIE), Shangri-La Hotel, Kuala Lumpur, Malaysia 26-28th May 2005
by Asia-Pacific CHRIE Conference (3rd : 2005 : Kuala Lumpur, Malaysia). Publisher: [Petaling Jaya, Selangor] : Tourism Educators Association of Malaysia, [2005]Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.940711 APC 2005]
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Culinary calculations : simplified math for culinary professionals / Terri Jones.
by Jones, Terri, 1954-. Edition: 2nd ed.Publisher: Hoboken, N.J. : John Wiley, c2008Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.950151 JON 2008]
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Culinary math / Linda Blocker and Julia Hill.
by Blocker, Linda | Hill, Julia, 1954- | Culinary Institute of America. Edition: 3rd ed.Publisher: Hoboken, N.J. : John Wiley, c2007Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.950151 BLO 2007]
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Food & beverage [electronic resource] / by Marco D'souza.
by D'souza, Marco | ebrary, Inc. Edition: 1st ed.Publisher: Chandni Chowk, Delhi : Global Media, 2009Other title: Food and beverage.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU (1).
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Travel, tourism & hotel glossary [electronic resource] / Herminia Franks.
by Franks, Herminia | ebrary, Inc. Edition: 1st ed.Publisher: Chandni Chowk, Delhi : Global Media, 2009Other title: Travel, tourism and hotel glossary.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU (1).
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Accounting and financial analysis : in the hospitality industry / Jonathan A. Hales.
by Hales, Jonathan A. Publisher: Burlington, Usa : Elsevier/Butterworth-Heinemann, c2005Availability: Items available for loan: Taylor's Library-TU
[Call number: 657.837 HAL]
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Researching hospitality and tourism : a student guide / Bob Brotherton.
by Brotherton, Bob. Publisher: Los Angeles, CA : SAGE, 2010Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94072 BRO 2010]
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Consumer psychology of tourism, hospitality, and leisure. Volume 3 / [electronic resource] / edited by Geoffrey I. Crouch ... [et al.].
by Crouch, Geoffrey I. (Geoffrey Ian), 1954- | ebrary, Inc. Publisher: Wallingford, Oxon, UK ; New York : CABI Pub., c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU
[Call number: 338.4/791/0019]
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Annual Secretariat Report June 2007-May 2008 / Malaysian Association of Hotels.
by Malaysian Association of Hotels | Persatuan Hotel Malaysia. Publisher: [Malaysia] : Persatuan Hotel Malaysia, [2007]Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 ANN]
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Timeshare management : the key issues for hospitality managers / Tammie J. Kaufman, Conrad Lashley, Lisa Ann Schreier.
by Kaufman, Tammie J, 1969- | Lashley, Conrad | Schreier, Lisa Ann. Publisher: Amsterdam ; Boston : Butterworth-Heinemann, 2009Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 KAU]
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Handbook of hospitality operations and IT / edited by Peter Jones.
by Jones, Peter. Publisher: Oxford : Butterworth-Heinemann, 2008Other title: Hospitality operations and IT..Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.068 HAN]
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Handbook of hospitality marketing management / editor, Haemoon Oh ; editor in chief, Abraham Pizam.
by Oh, Haemoon | Pizam, Abraham. Publisher: Oxford : Butterworth-Heinemann, 2008Other title: Hospitality marketing management..Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.068 HAN]
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