Taylor's Library

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Building bridges to customers / Gerald A. Michaelson

by Michaelson, Gerald A.

Publisher: OR : Productivity Press, 1995Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 MIC] (1).
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Let your customers do the talking : 301 + word-of-mouth marketing tactics guaranteed to boost profits / Michael E. Cafferky.

by Cafferky, Michael E.

Publisher: Chicago : Upstart Pub., 1996Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8 CAF] (1).
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Customer behavior : a managerial perspective / Jagdish N. Sheth, Banwari Mittal.

by Sheth, Jagdish N | Mittal, Banwari.

Edition: Second editionPublisher: Ohio : Thomson / South-Western, [2004]Copyright date: ©2004Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8342 SHE] (1).
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Marketing : connecting with customers / Gilbert D. Harrell, Gary L. Frazier.

by Harrell, Gilbert D | Frazier, Gary L.

Publisher: Upper Saddle River, N.J. : Prentice Hall, c1999Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 HAR] (1).
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What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius.

by DiJulius, John R, 1964- | ebrary, Inc.

Publisher: Hoboken, N.J. : Wiley, c2008Other title: To providing a world-class customer experience.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1).
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25 management lessons from the customer's side of the counter / James H. Donnelly, Jr.

by Donnelly, James H.

Publisher: Chicago : Irwin, 1992Availability: Items available for loan: TC External Storage [Call number: 658.812 DON] (1).
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Taking charge and letting go : a breakthrough strategy for creating and managing the horizontal company / Bert A. Spector.

by Spector, Bert.

Publisher: New York : Free Press, c1995Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4012 SPE] (1).
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How to market to people not like you : "know it or blow it" rules for reaching diverse customers / Kelly McDonald.

by McDonald, Kelly, 1961-.

Publisher: Hoboken, N.J. : Wiley, c2011Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8 MAC 2011] (1).
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Customer service : career success through customer loyalty / Paul R. Timm.

by Timm, Paul R.

Edition: 5th ed.Publisher: Upper Saddle River, N.J. : Prentice Hall, c2011Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 TIM 2011] (1).
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Mapping experiences : a guide to creating value through journeys, blueprints and diagrams / James Kalbach.

by Kalbach, James [author.].

Publisher: Sebastopol, California : O'Reilly Media, 2021Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.8/12] (1).
Customer satisfaction and sustainability initiatives in the fourth industrial revolution / Cecilia Silvestri, Michela Piccarozzi, and Barbara Aquilani, editors.

by Silvestri, Cecilia, 1982- [editor.] | Piccarozzi, Michela, 1982- [editor.] | Aquilani, Barbara, 1969- [editor.] | IGI Global [publisher.].

Publisher: Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) : IGI Global, [2020]Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU (2).
Cases on traveler preferences, attitudes, and behaviors / Giuseppe Catenazzo, editor.

by Catenazzo, Giuseppe [editor.] | IGI Global [publisher.].

Publisher: Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) : IGI Global, c2023Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 647.94] (1).
Measuring consumer behavior in hospitality for enhanced decision making / edited by C�elia M.Q. Ramos, Carlos Manuel Ramos Sousa, Nelson Manuel da Silva deMatos, Rashed Isam Ashqar.

by Ramos, C�elia M. Q [editor.] | Sousa, Carlos Manuel Ramos, 1965- [editor.] | Silva deMatos, Nelson Manuel da [editor.] | Ashqar, Rashed Isam [editor. ] | IGI Global [publisher.].

Publisher: Hershey, Pennsylvania (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA) : IGI Global, 2023Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.8/342] (1).
Consumer behaviour in food and healthy lifestyle : a global perspective / Isaac K Ngugi, Helen O'Sullivan, Hanaa Osman.

by Ngugi, Isaac K [author.] | O'Sullivan, Helen (Lecturer in marketing) [author.] | Osman, Hanaa [author.] | C.A.B. International [issuing body.].

Publisher: Wallingford, Oxfordshire ; Boston, MA : CABI, [2020]Availability: Items available for loan: Taylor's Library-TU [Call number: 362.1 NGU 2020] (1).
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