Taylor's Library catalog › Results of search for 'ccl=an:15515'

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		Customer relationship management : the foundation of contemporary marketing strategy / Roger J. Baran and Robert J. Galka. by Baran, Roger J. (Roger Joseph), 1945- [author.] \| Galka, Robert J [author.]. Edition: Second edition.Publisher: New York ; London : Routledge, Taylor & Francis Group, 2017Other title: CRM.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 BAR 2017] (2). Place hold
		Managing customer relationships : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don \| Rogers, Martha, 1952-. Edition: 2nd ed.Publisher: Hoboken, N.J. : Wiley, c2011Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 PEP 2011] (1). Place hold
		Customer relationship management : a database approach / V. Kumar, Werner J. Reinartz. by Kumar, V, 1957- \| Reinartz, Werner J. Publisher: Hoboken, New Jersey : John Wiley, [2006]Copyright date: ©2006Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 KUM 2006] (1). Place hold
		No cover image available Tactical transparency [electronic resource] : how leaders can leverage social media to maximize value and build their brand / Shel Holtz, John C. Havens ; foreword by Lynne D. Johnson. by Holtz, Shel \| Havens, John C \| International Association of Business Communicators \| ebrary, Inc. Edition: 1st ed.Publisher: San Francisco, CA : Jossey-Bass, c2009Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/02] (1). Place hold
		No cover image available Customer relationship management [electronic resource] : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham \| ebrary, Inc. Publisher: London : Hawksmere, 2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1). Place hold
		Social media 101 [electronic resource] : tactics and tips to develop your business online / Chris Brogan. by Brogan, Chris. Publisher: Hoboken, N.J. : Wiley, c2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.8/72] (1).
		No cover image available 7 safety habits that could save your life [electronic resource] / by Wilson Bateman. by Bateman, Wilson \| ebrary, Inc. Publisher: Boston, MA : Acanthus Publishing, c2008Other title: Seven safety habits that could save your life.Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
		101 activities for delivering knock your socks off service / Performance Research Associates ; Ann Thomas and Jill Applegate. by Thomas, Ann, 1951- \| Applegate, Jill \| Performance Research Associates. Publisher: New York, NY : American Management Association, c2009Other title: One hundred one activities for delivering knock your socks off service.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 THO 2009] (1). Place hold
		E-business in the 21st century [electronic resource] : realities, challenges, and outlook / Jun Xu, Mohammed Quaddus. by Xu, Jun, Ph. D, 1960- \| Quaddus, M. A. Publisher: Hackensack, NJ : World Scientific, c2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.8/72] (1).
		Strategic customer management : strategizing the sales organization / Nigel F. Piercy and Nikala Lane. by Piercy, Nigel \| Lane, Nikala. Publisher: Oxford : Oxford University Press, 2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 PIE 2009] (1). Place hold
		Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman. by Goodman, John A. Publisher: New York : American Management Association, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 GOO 2009] (2). Place hold
		Behind the cloud : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry / Marc R. Benioff, Carlye Adler. by Benioff, Marc R, 1964- \| Adler, Carlye. Edition: 1st ed.Publisher: San Francisco, CA : Jossey-Bass, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8 BEN 2009] (1). Place hold
		Built to love : creating products that captivate customers / Peter Boatwright & Jonathan Cagan. by Boatwright, Peter \| Cagan, Jonathan, 1961-. Publisher: San Francisco, CA : Berrett-Koehler Pub, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.575 BOA 2010] (1). Place hold
		Social media 101 : tactics and tips to develop your business online / Chris Brogan by Brogan, Chris. Publisher: Hoboken, N.J. : Wiley, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.872 BRO 2010] (1). Place hold
		Customer relationship management : concepts and technologies / Francis Buttle by Buttle, Francis. Edition: 2nd ed.Publisher: Oxford : Butterworth-Heinemann, 2011, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 BUT 2011] (1). Place hold
		The hidden power of your customers : four keys to growing your business through existing customers / Becky Carroll. by Carroll, Becky, 1966-. Publisher: Hoboken, N.J. : John Wiley, 2011Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 CAR 2011] (2). Place hold
		Customer knowledge management : improving customer relationship through knowledge application / Silvio Wilde. by Wilde, Silvio. Publisher: Heidelberg : Springer, c2011Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 WIL 2011] (1). Place hold
		The social customer : how brands can use social CRM to acquire, monetize, and retain fans, friends, and followers / Adam Metz. by Metz, Adam. Publisher: New York : McGraw-Hill, c2012Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 MET 2012] (2). Place hold
		CRM in real time : empowering customer relationships / Barton J. Goldenberg. by Goldenberg, Barton J. Publisher: Medford, N.J. : Information Today, c2008Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 GOL 2008] (1). Place hold
		Co-creation in tourist experiences / edited by Nina K. Prebensen, Joseph S. Chen and Muzaffer Uysal. by Prebensen, Nina K [editor.] \| Chen, Joseph S [editor.] \| Uysal, Muzaffer [editor.]. Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2017Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 910.68/5] (1).

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