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Tourist customer service satisfaction : an encounter approach / by Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
by Noe, Francis P, 1939- | Uysal, Muzaffer | Magnini, Vincent P. Publisher: London; New York : Routledge, 2010Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791068 NOE 2010]
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Tourism supply chain management / Haiyan Song.
by Song, Haiyan. Edition: 1st ed.Publisher: London ; New York : Routledge, c2012Availability: Items available for loan: Taylor's Library-TU
[Call number: 910.687 SON 2012]
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Foodservice organizations : a managerial and systems approach / Mary B. Gregoire.
by Gregoire, Mary B. Edition: Eighth edition.Publisher: Boston : Pearson, [2013]Copyright date: ©2013Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.95068 GRE 2013]
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Hospitality management and organisational behaviour / Laurie J. Mullins, Penny Dossor.
by Mullins, Laurie J. Edition: 5th ed.Publisher: Harlow : Pearson, 2013Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 MUL 2013]
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Strategic management in the hospitality industry / Olsen, West, Tse.
by Olsen, Michael D | Tse, Eliza Ching-Yick | West, Joseph J. Edition: Third edition.Publisher: Harlow : Pearson Education Limited, [2014]Copyright date: ©2014Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 OLS 2014]
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Foodservice organizations : a managerial and systems approach / Mary B. Gregoire.
by Gregoire, Mary B. Edition: Eighth edition.Publisher: Singapore : Pearson Education South Asia Pte Ltd, 2013Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.95068 GRE 2013]
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Remarkable service / The Culinary Institute of America.
by Culinary Institute of America. Edition: Third edition.Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2014]Copyright date: ©2014Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.95068 REM 2014]
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Ethical decision making in the hospitality industry / Christine Jaszay, Paul Dunk.
by Jaszay, Christine | Dunk, Paul. Publisher: Upper Saddle River, N.J. : Pearson / Prentice Hall, c2006Availability: Items available for loan: Taylor's Library-TU
[Call number: 174.964794 JAS]
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The food and beverage manager / Paul Cullen.
by Cullen, Paul. Publisher: Melbourne : Hospitality Press, 1997Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.95068 CUL]
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Strategic management in the hospitality industry / Michael D. Olsen, Eliza Ching-Yick Tse, Joseph J. West.
by Olsen, Michael D | Tse, Eliza Ching-Yick | West, Joseph J. Edition: 2nd edition.Publisher: New York : J. Wiley, [1998] ©1998Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 OLS]
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Introduction to management in the hospitality industry / Tom Powers.
by Powers, Thomas F. Edition: 5th ed.Publisher: New York : J. Wiley, c1995Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 POW]
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Remarkable service : a guide to winning and keeping customers for servers, managers, and restaurant owners / The Culinary Institute of America.
by Culinary Institute of America. Publisher: New York : Wiley, c2001Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.95068 REM]
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Welcome to hospitality : an introduction / Kye-Sung (Kaye) Chon, Raymond T. Sparrowe.
by Chon, Kaye Kye-sung, 1954- | Sparrowe, Raymond T, 1949-. Edition: 2nd ed.Publisher: Albany, NY : Delmar, 1999Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94 CHO]
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Introduction to the hospitality industry / Tom Powers, Clayton W. Barrows.
by Powers, Thomas F | Barrows, Clayton W. Edition: 4th ed.Publisher: New York : Wiley, c1999Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94 POW]
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Hospitality management and organisational behaviour / Laurie J. Mullins.
by Mullins, Laurie J. Edition: 4th editionPublisher: Harlow: Longman, 2001Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 MUL]
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Introduction to hospitality / John R. Walker.
by Walker, John R, 1944- [author.]. Edition: Eighth edition.Global edition.Publisher: Harlow, England : Pearson Education Limited, [2021]Copyright date: ©2021Availability: Items available for loan: Taylor's Library-TC
[Call number: 647.94068 WAL 2021]
(1), Taylor's Library-TU
[Call number: 647.94068 WAL 2021]
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Introduction to hospitality management / Dennis Reynolds, Ph.D., Imran Rahman, Ph.D., Clayton Barrows, Ed.D.
by Reynolds, Dennis E [author.] | Rahman, Imran | Barrows, Clayton W [athor.]. Publisher: Hoboken, NJ : Wiley, [2021]Copyright date: ©2021Availability: Items available for reference: Taylor's Library-TU
[Call number: 647.95068 REY 2021]
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Research methods in tourism, hospitality and events management / Paul Brunt, Susan Horner & Natalie Semley.
by Brunt, Paul [author.] | Horner, Susan, 1956- | Semley, Natalie [author.]. Publisher: Los Angeles : SAGE, 2017Availability: Items available for loan: Taylor's Library-TU
[Call number: 338.4791072 BRU 2017]
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Introduction to hospitality.
by Walker, John R, 1944- [author.]. Edition: Eighth edition / John R. Walker.Publisher: [Upper Saddle River, New Jersey] : Pearson Education, Inc., [2020]Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 WAL 2020]
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Accounting essentials for hospitality managers / Chris Guilding and Kate Mingjie Ji.
by Guilding, Chris | Mingjie Ji, Kate [author.] | Guilding, Chris. Accounting essentials for hospitality managers. Edition: Fourth edition.Publisher: London ; New York : Routledge, Taylor & Francis Group, 2022Availability: Items available for loan: Taylor's Library-TU
[Call number: 657.837 GUI 2022]
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