Taylor's Library catalog › Results of search for 'ccl=su:"Customer relations."'

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		No cover image available Valuing diversity at the interpersonal level [videorecording] / Society for Human Resource Management presents an MTI production. by Society for Human Resource Management (U.S.) \| Bureau of Business Practice. Publisher: Waterford, CT : Mill Valley, Calif. : Bureau of Business Practice ; Distributed by Kantola Productions, 1994Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4 VAL] (1). Place hold
		Connect : how to use data and digital marketing to create lifetime customers / Lars Birkholm Petersen, Ron Person, Christopher Nash. by Petersen, Lars Birkholm \| Person, Ron, 1948- \| Nash, Christopher. Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2014]Copyright date: ©2014Availability: Items available for loan: Taylor's Library-TU [Call number: 658.872 PET 2014] (1). Place hold
		Mr. Shmooze : the art and science of selling through relationships / Richard Abraham. by Abraham, Richard. Publisher: Hoboken, N.J. : John Wiley, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.85 ABR 2010] (1). Place hold
		No cover image available Dealing with difficult customers [videorecording] / produced by Video Education Australasia. by Video Education Australasia. Publisher: Bendigo, Victoria : Video Education Australasia, c2004Availability: Items available for loan: Taylor's Library-TU [Call number: 658.85 DEA] (1). Place hold
		Managing customers for profit : strategies to increase profits and build loyalty / V. Kumar. by Kumar, V, 1957-. Publisher: Upper Saddle River, New Jersey : Wharton School Publishing, [2008]Copyright date: ©2008Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 KUM 2008] (2). Place hold
		No cover image available The supernova advisor [electronic resource] : crossing the invisible bridge to exceptional client service and consistent growth / Rob Knapp. by Knapp, Rob, 1946- \| ebrary, Inc. Publisher: Hoboken, N.J. : John Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1). Place hold
		No cover image available Marketing for rainmakers [electronic resource] : 52 rules of engagement to attract and retain customers for life / Phil Fragasso. by Fragasso, Philip M, 1950- \| ebrary, Inc. Publisher: Hoboken, N.J. : John Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8] (1). Place hold
		No cover image available Electronic customer relationship management [electronic resource] / Jerry Fjermestad, Nicholas C. Romano, editors. by Fjermestad, Jerry \| Romano, Nicholas C \| ebrary, Inc. Publisher: Armonk, N.Y. ; London : M.E. Sharpe, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
		No cover image available Customer service training 101 [electronic resource] : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee, 1951- \| ebrary, Inc. Publisher: New York : American Management Association, c2005Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1). Place hold
		No cover image available Rules to break and laws to follow [electronic resource] : how your business can beat the crisis of short-termism / Don Peppers, Martha Rogers. by Peppers, Don \| Rogers, Martha, Ph.D \| ebrary, Inc. Publisher: Hoboken, N.J. : John Wiley, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.4/09] (1). Place hold
		No cover image available Conquering consumerspace [electronic resource] : marketing strategies for a branded world / Michael R. Solomon. by Solomon, Michael R \| ebrary, Inc. Publisher: New York : American Management Association, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/27] (1). Place hold
		Principles of customer relationship management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk. by Baran, Roger Joseph, 1945- \| Galka, Roger J \| Strunk, Daniel P. Edition: Student ed.Publisher: Mason, Ohio : Thomson/South-Western, c2008Availability: Items available for loan: Taylor's Library-TU [Call number: 658.85 BAR] (1). Place hold
		No cover image available Why service stinks ... and exactly what to do about it [electronic resource] / T. Scott Gross. by Gross, T. Scott \| ebrary, Inc. Publisher: Chicago, Ill. : Dearborn Trade, 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
		No cover image available HR from the heart [electronic resource] : inspiring stories and strategies for building the people side of great business / Libby Sartain with Martha I. Finney. by Sartain, Libby, 1954- \| Finney, Martha I \| ebrary, Inc. Publisher: New York : American Management Association, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.3] (1). Place hold
		Managing customers for profit : strategies to increase profits and build loyalty / V. Kumar. by Kumar, V, 1957-. Publisher: Upper Saddle River, New Jersey : Pearson Education Inc., [2008]Copyright date: ©2008Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 KUM 2008] (2). Place hold
		No cover image available Managing contacts with Microsoft Outlook 2007 Business Contact Manager [electronic resource] / Edward Kachinske, Stacy Roach, Timothy Kachinske. by Kachinske, Edward \| Roach, Stacy \| Kachinske, Timothy \| ebrary, Inc. Publisher: Boston, Mass. : Thomson/Course Technology, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 005.5/7] (1). Place hold
		Disney U : how Disney University develops the world's most engaged, loyal, and customer-centric employees / Doug Lipp. by Lipp, Doug. Publisher: New York : McGraw-Hill Education, [2013]Copyright date: ©2013Availability: Items available for loan: Taylor's Library-TC [Call number: 658.3124 LIP 2013] (1), Taylor's Library-TU [Call number: 658.3124 LIP 2013] (1). Place hold
		No cover image available Making the client connection [electronic resource] : maximizing the power of your personality, presentations, and presence / Gary DeMoss and Mitch Anthony. by DeMoss, Gary \| Anthony, Mitch \| ebrary, Inc. Publisher: Chicago : Dearborn Trade Pub., c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 332.024/0068/8] (1). Place hold

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