Taylor's Library catalog › Results of search for 'ccl=su:{Customer services}'

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		No cover image available Understanding the construction client [electronic resource] / David Boyd and Ezekiel Chinyio. by Boyd, David \| Chinyio, E. (Ezekiel) \| ebrary, Inc. Publisher: Oxford ; Malden, MA : Blackwell, 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 690.068/8] (1). Place hold
		No cover image available S1 Consumer Suite for z/OS installation guide [electronic resource] / [Vasilis Karras, Hoson Rim]. by Karras, Vasilis \| Rim, Hoson \| International Business Machines Corporation. International Technical Support Organization \| ebrary, Inc. Edition: 1st ed.Publisher: Poughkeepsie, NY : IBM, International Technical Support Organization, 2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
		Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H \| Wirtz, Jochen. Edition: 6th ed.Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8 LOV] (2). Place hold
		Services management : the new paradigm in hospitality / Jay A. Kandampully. by Kandampully, Jay. Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2007Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 KAN] (2). Place hold
		Chocolates on the pillow aren't enough : reinventing the customer experience / Jonathan M. Tisch ; with Karl Weber. by Tisch, Jonathan M. Publisher: Hoboken, N.J. : John Wiley, c2007Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 TIS] (1). Place hold
		Wow! : giving your customers the Wow! Experience to grow your business / Bentley Williams. by Williams, Bentley. Publisher: Singapore : Bentley Williams Consulting, c2006Other title: Giving your customers the Wow! Experience to grow your business.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 WIL] (1). Place hold
		Up your service! : strategies and action steps to delight your customers now! / Ron Kaufman. by Kaufman, Ron. Publisher: Singapore : Ron Kaufman Pte. Ltd., c2005Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 KAU] (1). Place hold
		Service is front stage : positioning services for value advantage / by James Teboul. by Teboul, James, 1940-. Publisher: Hampshire [England] : Palgrave Macmillan : Insead Business Press, 2006Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 TEB] (1). Place hold
		Introduction to help desk concepts and skills / Susan M. Sanderson. by Sanderson, Susan M. Publisher: Burr Ridge, IL : McGraw-Hill Technology Education, c2004Availability: Items available for loan: Taylor's Library-TU [Call number: 004.0688 SAN] (1). Place hold
		Successful customer service / Pauline Rowson. by Rowson, Pauline. Publisher: Sydney : Crimson, c2010Other title: Successful customer service : get brilliant results fast \| Customer service.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 ROW 2010] (1). Place hold
		No cover image available Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin. by Martin, William B \| ebrary, Inc. Publisher: Los Altos, Calif. : Crisp, c1989Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
		No cover image available Beyond customer service, revised [electronic resource] / Richard F. Gerson. by Gerson, Richard F \| ebrary, Inc. Edition: Rev. ed.Publisher: Menlo Park, Calif. : Crisp Publications, c1998Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1). Place hold
		No cover image available Innovation and quality improvement in service organizations [electronic resource] / guest editors, Alison M. Dean and Ross L. Chapman. by Chapman, R. L. (Ross L.) \| Dean, Alison M \| ebrary, Inc. Publisher: Bradford, England : Emerald Group Pub, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
		Hospitality management / Lynn Van der Wagen, Lauren White. by Van der Wagen, Lynn [author.] \| White, Lauren (Public relations manager) [author.]. Edition: 4th edition.Publisher: South Melbourne, Victoria : Cengage Learning Australia, [2019]Copyright date: ©2019Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 VAN 2019] (1). On order (1). Place hold
		No cover image available E-Service [electronic resource] : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan. by Rust, Roland T \| Kannan, P. K \| ebrary, Inc. Publisher: Armonk, N.Y. : M.E. Sharpe, c2002Other title: EService : new directions in theory and practice.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/4] (1). Place hold
		Customer Service in Tourism and Hospitality [electronic resource]. by Hudson, Simon \| Hudson, Louise. Edition: 2nd ed.Publisher: Oxford : Goodfellow Publishers, Limited, 2017Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 647.940688] (1).
		Service management and marketing : managing the service profit logic / Christian Grönroos. by Grönroos, Christian, 1947- [author.]. Edition: Fourth edition.Publisher: Chichester, West Sussex : John Wiley & Sons, Ltd, [2015]Copyright date: ©2015Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8 GRO 2015] (1). Place hold
		No cover image available Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by Inghilleri, Leonardo \| Solomon, Micah \| ebrary, Inc. Publisher: New York : American Management Association, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.8/12] (1).

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