Taylor's Library

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Customer Service in Tourism and Hospitality [electronic resource].

by Hudson, Simon | Hudson, Louise.

Edition: 2nd ed.Publisher: Oxford : Goodfellow Publishers, Limited, 2017Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 647.940688] (1).
Innovation in hospitality education : anticipating the educational needs of a changing profession / Jeroen A. Oskam, Daphne M. Dekker, Karoline Wiegerink, editors.

by Oskam, Jeroen A [editor.] | Dekker, Daphne M [editor.] | Wiegerink, Karoline [editor.].

Publisher: Cham, Switzerland : Springer, 2017Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 657/.8370071 | 370] (1).
No cover image available
Current themes and developments in hospitality management education [electronic resource] / guest editor Conrad Lashley.

by Lashley, Conrad | ebrary, Inc.

Publisher: Bradford, England : Emerald Group Pub, c2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
Human resources in the foodservice industry : organizational behavior management approaches / Dennis Reynolds, Karthik Namasivayam, editors.

by Reynolds, Dennis E | Namasivayam, Karthikeyan.

Publisher: New York : Haworth Hospitality & Tourism Press, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 647.95068 HUM 2006] (1).
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Introduction to management in the hospitality industry / Clayton W. Barrows, Tom Powers.

by Barrows, Clayton W | Powers, Thomas F.

Edition: 9th edition.Publisher: Hoboken, New Jersey : Wiley, [2009]Copyright date: ©2009Other title: Management in the hospitality industry.Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 BAR] (4).
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Hospitality management : strategy and operations / Lynn Van Der Wagen, Anne Goonetilleke.

by Van der Wagen, Lynn | Goonetilleke, Anne.

Edition: 2nd ed.Publisher: Frenchs Forest, N.S.W. : Pearson Education Australia, [2007?]Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 VAN] (2).
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Foodservice organizations : a managerial and systems approach / Mary B. Gregoire.

by Gregoire, Mary B.

Edition: 7th ed.Publisher: Upper Saddle River, N. J. : Prentice Hall, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 647.95068 GRE 2010] (1).
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The hospitality case manual : developing competencies in critical thinking and practical action / Craig C. Lundberg, Cheri A. Young.

by Lundberg, Craig C | Young, Cheri Ann.

Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 LUN 2009] (2).
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Hospitality strategic management : concepts and cases / Cathy A. Enz.

by Enz, Cathy A, 1956-.

Edition: 2nd ed.Publisher: Hoboken, NJ : John Wiley, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 ENZ 2010] (4).
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Introduction to hospitality operations : an indispensable guide to the industry / [edited by] Peter Jones.

by Jones, Peter, 1951-.

Edition: 2nd ed.Publisher: London : South-Western/Cengage Learning, c2002Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 INT 2002] (5).
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Effective guest house management / Ronelle Henning.

by Henning, Ronelle.

Edition: 3rd ed.Publisher: Cape Town, South Africa : Juta, 2008Availability: Items available for loan: Taylor's Library-TU [Call number: 647.94068 HEN 2008] (2).
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Hospitality marketing management / Robert D. Reid, David C. Bojanic.

by Reid, Robert D | Bojanic, David C.

Edition: 5th ed.Publisher: Hoboken, N.J. : John Wiley, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 647.950688 REI 2010] (1).
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Segmentation strategies for hospitality managers : target marketing for competitive advantage / Ronald M. Morritt.

by Morritt, Ronald M.

Publisher: New York : Haworth Press, c2007Availability: Items available for loan: Taylor's Library-TU [Call number: 647.940688 MOR] (1).
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Handbook of marketing research methodologies for hospitality and tourism / Ronald A. Nykiel.

by Nykiel, Ronald A.

Publisher: New York : Haworth Hospitality Press, c2007Availability: Items available for loan: Taylor's Library-TU [Call number: 647.940688 NYK] (1).
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Hospitality law : a manager's guide to legal issues in the hospitality industry / Stephen C. Barth, Diana S. Barber.

by Barth, Stephen C [author.] | Barber, Diana S [author.].

Edition: Fifth edition.Publisher: Hoboken, NJ : John Wiley & Sons Inc., 2017Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 343.7307864794] (1).
Human resource management for the hospitality industry / Steven Goss-Turner and Michael J. Boella.

by Boella, M. J. (Michael John) [author.] | Goss-Turner, Steven [author.].

Edition: Tenth edition.Publisher: London ; New York : Routledge, Taylor & Francis Group, 2020Availability: Items available for loan: Taylor's Library-TU [Call number: 647.940683 BOE 2020] (3).
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How to manage a successful bar / Christopher Egerton-Thomas.

by Egerton-Thomas, Christopher.

Publisher: New York : John Wiley, c1994Availability: Items available for loan: Taylor's Library-TU [Call number: 647.95068 EGE 1994] (1).
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Class acts [electronic resource] : service and inequality in luxury hotels / Rachel Sherman.

by Sherman, Rachel, 1970- | ebrary, Inc.

Publisher: Berkeley : University of California Press, c2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 647.94068] (1).
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Marketing research for the tourism, hospitality and events industries [electronic resource] / Bonita Kolb.

by Kolb, Bonita M [author.].

Publisher: Abingdon, Oxon ; New York, NY : Routledge, 2018Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 338.4/791] (1).