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Allegiant / Veronica Roth.

by Roth, Veronica.

Edition: Revised editionPublisher: New York, NY : Katherine Tegen Books, 2015Copyright date: ©2013Availability: Items available for loan: Clinical School [Call number: 813.6 ROT 2015] (1).
Scoring points : how Tesco is winning customer loyalty / Clive Humby and Terry Hunt, with Tim Phillips.

by Humby, Clive | Hunt, Terry, 1955- | Phillips, Tim, 1967-.

Publisher: Sterling, VA : Kogan Page, c2004Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 HUM] (1).
Insurgent / Veronica Roth.

by Roth, Veronica.

Edition: First paperback edition.Publisher: New York, NY : Katherine Tegen Books, 2015Copyright date: ©2015Availability: Items available for loan: Clinical School [Call number: 813.6 ROT 2015] (1).
The ultimate CRC handbook : strategies and concepts for building enduring customer loyalty and profitability / John G. Freeland, editor

by Freeland, John G.

Publisher: New York, N.Y. : McGraw-Hill, c2003Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 ULT] (1).
The ten demandments : rules to live by in the age of the demanding consumer / Kelly Mooney with Laura Bergheim

by Mooney, Kelly | Bergheim, Laura, 1962- [(j.a.)].

Publisher: [N.Y.] : McGraw-Hill, c2002Availability: Items available for loan: TC External Storage [Call number: 658.812 MOO] (1).
Loyalty myths : hyped strategies that will put you out of business - and proven tactics that really work / Timothy L. Keiningham... [et al.].

by Keiningham, Timothy L.

Publisher: Hoboken, N.J. : John Wiley, c2005Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8343 LOY] (1).
Service magic : the art of amazing your customers / Ron Zemke and Chip Bell.

by Zemke, Ron | Bell, Chip R [(j.a.)].

Publisher: [Chicago] : Dearborn Trade Pub., c2003Availability: Items available for loan: TC External Storage [Call number: 658.812 ZEM] (1).
Secret service [electronic resource] : hidden systems that deliver unforgettable customer service / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.

by DiJulius, John R, 1964- | ebrary, Inc.

Publisher: New York : American Management Association, c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1).
Customer loyalty programmes and clubs [electronic resource] / Stephan A. Butscher.

by Butscher, Stephan A | Butscher, Stephan A. Customer clubs and loyalty programmes | ebrary, Inc.

Edition: 2nd ed.Publisher: Aldershot, England ; Burlington, VT : Gower, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1).
The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world / Fred Reichheld with Rob Markey.

by Reichheld, Frederick F | Markey, Rob | Reichheld, Frederick F. Ultimate question.

Edition: Rev. and expanded ed.Publisher: Boston, Mass. : Harvard Business Review Press, 2011Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 REI 2011] (1).
Customer share marketing : how the world's great marketers unlock profits from customer loyalty / Tom Osenton.

by Osenton, Tom.

Publisher: Upper Saddle River, N.J. : Financial Times Prentice Hall, c2002Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 OSE] (1).
Brand failures : the truth about the 100 biggest branding mistakes of all time / Matt Haig.

by Haig, Matt.

Publisher: London : Kogan Page, 2003Availability: No items available
Jeffrey Gitomer's little red book of sales answers / Jeffrey H. Gitomer.

by Gitomer, Jeffrey H.

Publisher: New Jersey : Prentice Hall, c2005Other title: Little red book of sales answers.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.85 GIT] (1).
The experience effect [electronic resource] : engage your customers with a consistent and memorable brand experience / Jim Joseph.

by Joseph, Jim, 1963- | ebrary, Inc.

Publisher: New York : American Management Association, c2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.8/27] (1).