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Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
by Noe, Francis P, 1939- | Uysal, Muzaffer | Magnini, Vincent P. Publisher: New York : Routledge, 2010Online access: An electronic book accessible through the World Wide Web; Availability: Items available for reference: Taylor's Library-TU
[Call number: 910.688]
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Hospitality and restaurant management : competency guide / National Restaurant Association Educational Foundation.
by Educational Foundation (National Restaurant Association). Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2007Other title: NRAEF ManageFirst.Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 HOS]
(1).
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Foodservice organizations : a managerial and systems approach / Marian C. Spears.
by Spears, Marian C. Edition: 4th ed.Publisher: Upper Saddle River, N.J. : Prentice Hall, 2000Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.95068 SPE]
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Hospitality marketing in the e-commerce age / Neil Wearne, Kevin Baker.
by Wearne, Neil | Baker, Kevin, 1949-. Edition: 2nd ed.Publisher: Frenchs Forest, NSW : Pearson Education Australia, c2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.940688 WEA]
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Introduction to hospitality management / John R. Walker.
by Walker, John R, 1944-. Edition: 4th ed.Publisher: Boston : Pearson, c2013Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 WAL 2013]
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Principles of food, beverage, and labor cost controls / Paul R. Dittmer.
by Dittmer, Paul. Edition: 7th ed.Publisher: New York : John Wiley, c2003Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.950681 DIT]
(3).
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Introduction to hospitality / John R. Walker.
by Walker, John R, 1944-. Edition: 4th ed.Publisher: Upper Saddle River, NJ : Pearson Prentice Hall, 2006Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 WAL]
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Foodservice organizations : a managerial and systems approach / Mary B. Gregoire.
by Gregoire, Mary B. Edition: 7th ed.Publisher: Boston : Pearson, c2010Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.95068 GRE 2010]
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Financial management for hospitality decision makers / Chris Guilding.
by Guilding, Chris. Publisher: Oxford : Butterworth-Heinemann, [2002]Copyright date: ©2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 GUI]
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Introduction to management in the hospitality industry / Tom Powers, Clayton W. Barrows.
by Powers, Thomas F | Barrows, Clayton W. Edition: 7th ed.Publisher: New York : Wiley, c2003Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 POW]
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Hospitality management : an introduction / Kevin Baker and Jeremy Huyton.
by Baker, Kevin, 1949- | Huyton, Jeremy, 1946-. Publisher: Elsternwick, Vic. : Hospitality Press, 2001Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 BAK]
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Providing quality service : what every hospitality service provider needs to know / William B. Martin.
by Martin, William B. Publisher: Upper Saddle River, N.J. : Prentice Hall, c2003Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94 MAR]
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Introduction to hospitality / John R. Walker.
by Walker, John R, 1944-. Edition: 3rd ed.Publisher: Upper Saddle River, N.J. : Prentice Hall, c2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 WAL]
(1).
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Hospitality marketing / Neil Wearne.
by Wearne, Neil. Publisher: New Delhi, India : Global Books & Subscription Services, 2001Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.940688 WEA]
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Culinary math / Linda Blocker and Julia Hill.
by Blocker, Linda | Hill, Julia, 1954- | Culinary Institute of America. Publisher: New York : Wiley, c2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.950151 BLO]
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Marketing hospitality : sales and marketing for hotels, motels, and resorts / Dennis L. Foster.
by Foster, Dennis L. Publisher: Lake Forest, Ill. : Glencoe, McGraw-Hill, c1992Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.940688 FOS]
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Services management : the new paradigm in hospitality / Jay Kandampully
by Kandampully, Jay. Publisher: Frenchs Forest, N.S.W. : Pearson Education Australia, 2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 KAN]
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Food and beverage management / Bernard Davis, Andrew Lockwood, Sally Stone.
by Davis, Bernard | Lockwood, Andrew | Stone, Sally. Edition: 3rd editionPublisher: Oxford : Butterworth-Heinemann, 1998Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.95068 DAV]
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Dimensions of the hospitality industry / Paul R. Dittmer
by Dittmer, Paul. Edition: 3rd ed.Publisher: New York : Wiley, c2002Availability: Items available for loan: Taylor's Library-TU
[Call number: 647.94068 DIT]
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